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Nursing HomeMedicaid Investigative

Mount Ascension Transitional Care of Cascadia

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2475 Winne Ave, Helena, MT 59601108 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 12 Google reviews

5
4
3
2
1
Mount Ascension Transitional Care of Cascadia Nursing Home in Helena, MT — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (16 vs median 9.0)

Below average in MT · Below recommended RN staffing · Below chain average · $54,652 in fines

Source: Medicare data

What this means for your family

While many families praise the nursing staff for their compassionate care, there are significant reports of cleanliness issues and management concerns. We recommend scheduling an in-person tour to inspect the cleanliness of the resident rooms and common areas yourself, and asking management directly about their protocols for addressing family concerns.

Google Reviews

Google Reviews

12 reviews on Google
Mount Ascension Transitional Care of Cascadia receives highly polarized feedback, with some families praising the compassionate, professional nursing staff and others reporting severe concerns regarding cleanliness and management. While some reviewers describe the facility as clean and inviting, others highlight significant issues with hygiene, such as dirty floors and dead insects, alongside frustrations regarding administrative transparency.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean3.0Activities8.0MedsN/AMemoryN/AComms2.0Value1.0

Strengths

  • Compassionate and professional nursing staff
  • Friendly and attentive CNAs
  • Effective rehabilitation and palliative care
  • Convenient location near local healthcare

Concerns

  • Poor facility cleanliness and maintenance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02022(1)3.02023(2)3.02024(2)3.02025(4)5.02026(3)

Distribution · 12 analyzed

5
7
4
1
3
0
2
0
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent focus on facility upkeep, could you walk me through your current daily cleaning schedule and how you ensure high standards of hygiene in resident rooms?
  • 2With 108 residents, how does your team ensure consistent communication with families regarding updates on care plans and daily health status?
  • 3I noticed the facility has had some recent health inspection findings; what specific steps is the leadership team taking to address those areas and improve the overall rating?
  • 4What does a typical day look like for residents here, and how do you encourage social engagement among those with different mobility levels?
  • 5Since the facility is located near local healthcare providers, how do you manage the coordination of care for residents who need to be transported to urgent or specialized medical appointments?
  • 6The nursing and CNA staff have been described as very compassionate; how do you support your team to ensure they can maintain that level of attention for every resident throughout their shift?

Personalized based on this facility's data


Key Review Excerpts

The entire staff was caring and professional. The team knew well that love and laughter and respect were as important as the medical care.

Memory care family member · 2025★★★★★

This place is a dump. They treat their residence like they’re just a number very unprofessional CEO they do not care about the residence.

Family member · 2025☆☆☆☆

I can't say anything about the staff but when I stopped to visit a friend the place was filthy. Floors in his room and the hall were horrible.

Visitor · 2024☆☆☆☆
Source: 12 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.67hrs
90%
Registered nurses for medical care
Total Nursing
3.10hrs
76%
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)
RN Turnover
57%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

1

measures

Worse Than Avg

12

measures

Mixed Results

4

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility78.3%
Worse than Avg
Here
78.3%
US
95.5%
MT
93.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
14.4%
MT
19.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility31.6%
Worse than Avg
Here
31.6%
US
19.4%
MT
25.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility84.1%
Worse than Avg
Here
84.1%
US
93.4%
MT
95.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.6%
Worse than Avg
Here
24.6%
US
15.4%
MT
20.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.1%
Worse than Avg
Here
21.1%
US
15.3%
MT
19.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility48.5%
Worse than Avg
Here
48.5%
US
79.7%
MT
73.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility71.6%
Worse than Avg
Here
71.6%
US
81.8%
MT
79.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.8%
Worse than Avg
Here
1.8%
US
1.6%
MT
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

31deficiencies
2penalties
Well above state avg (11.3)
39 complaint-triggered
$54,652 in fines

This facility has concerning patterns of repeated complaints from families, with issues in abuse reporting, care planning, and nursing staffing appearing most frequently. Recent deficiencies in January 2026 show ongoing problems with restraint use and accident prevention that haven't been fully resolved despite corrections of earlier violations. While all cited issues have correction plans, the persistent nature of complaints and recurring problems in critical safety areas warrant careful consideration before choosing this facility.

Mar 24, 2026Complaint
6
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0867Potential for harm · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Feb 26, 2026Routine
12
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Feb 26, 2026Complaint
4
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jan 7, 2026Complaint
3
0604Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 23, 2025Complaint
3
0585Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jul 30, 2025Complaint
3
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Federal Penalties

Fine

Oct 16, 2024

$25,740

Fine

May 21, 2024

$28,912

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mount Ascension Transitional Care of Cascadia

Organization Type

for profit

Chain Affiliation

Chain Name

Cascadia Healthcare

Chain Size

44 facilities nationwide

Chain avg rating: 3.2/5 · Rank 37 of 43

Ownership & Management

Owners

Cascadia Montana Operations LLC

Owner · Organization

Cascadia Hc Group LLC

Owner (parent company) · Organization

Cascadia Healthcare LLC

Owner (parent company) · Organization

Cascadia Holdco LLC

Owner (parent company) · Organization

Hammond, Owen

Owner (parent company)

Laforte, Stephen

Owner (parent company)

Nelson, Timothy

Owner (parent company)

Key personnel

Timberline Western Tenant, LLC5% or Greater Security InterestWhite Oak Healthcare Finance LLC5% or Greater Security InterestCascadia Services LLCManagerBrady, ShaneManagerHammond, OwenManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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