Morrow Manor Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 7 Google reviews
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What this means for your family
The facility is highly regarded for its compassionate nursing staff and effective family communication, making it a strong candidate for general care. However, if your loved one has strict medical dietary requirements, you must be prepared to monitor meal service closely, as the facility has demonstrated difficulty in executing specific dietary plans.
Google Reviews
Google Reviews
7 reviews on Google“Morrow Manor Nursing Center receives consistent praise for its kind and patient nursing staff, particularly regarding end-of-life and rehab care. However, families should be aware of significant concerns regarding the facility's ability to adhere to specific medical dietary restrictions, which led to at least one early discharge.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and patient nursing staff
- Effective communication with family members
- Positive environment for rehab and end-of-life care
Concerns
- Failure to follow medically necessary dietary restrictions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you are very active in responding to family feedback online; how do you incorporate that family input into your day-to-day operations?
- 2With your current health inspection and deficiency ratings, what specific steps is the leadership team taking to improve those metrics and ensure a higher standard of care?
- 3I understand that maintaining specific dietary restrictions is vital for health; could you walk me through the process for ensuring residents receive the correct meals according to their medical orders?
- 4Since dining is such an important part of daily life, what initiatives are you currently working on to improve the meal experience for residents?
- 5Given your 4-star staffing rating, how do you ensure that the compassionate care your team is known for remains consistent during shift changes?
- 6How does your nursing team balance the specialized needs of residents in rehab versus those receiving end-of-life care to ensure everyone feels supported?
Personalized based on this facility's data
Key Review Excerpts
“All of the staff were very kind and patient with mom and everyone that visited her always commented on that also. The nurses and other staff were really good about about explaining things and keeping me involved!”
“Most of the staff was very kind to my Mom, however they did NOT follow her sodium restricted diet that her cardiologist has her on.”
“My buddy lives there and the staff is wonderful with him”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Morrow Manor has a concerning pattern of recurring deficiencies across all three surveys, with 37 total violations spanning 2019-2025. The facility repeatedly struggles with fire safety (exit accessibility, smoke barriers), medication management (high error rates, inadequate reviews), and care planning issues. One family filed a complaint regarding financial notification rights. While all deficiencies show correction dates, the persistent recurrence of similar problems across multiple years suggests ongoing operational challenges.
Aug 25, 2025Routine12
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Have exits that are accessible at all times.
Aug 25, 2025Complaint1
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Jun 27, 2022Routine14
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have exits that are accessible at all times.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Jul 18, 2019Routine10
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Have exits that are accessible at all times.
Quality of Life and Care Deficiencies
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Morrow Manor Nursing Center
for profit
Ownership & Management
Owners
Levering, Cynthia
Owner
Levering, Kenneth
Owner
Levering, Thomas
Owner
Levering, W. Joan
Owner
Levering, William
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit morrowmanor.com
Medicare data downloads
Original nursing home datasets
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