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Nursing HomeMedicaid Investigative

Morris View Healthcare Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

540 West Hanover Avenue, Morristown, NJ 07960283 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 226 Google reviews

5
4
3
2
1
Morris View Healthcare Center Nursing Home in Morristown, NJ — Street View
Street View

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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (17 vs median 7)
  • High staff turnover (63%)

Bottom 25% in NJ · Below recommended RN staffing · $165,519 in fines

Source: Medicare data

What this means for your family

Morris View has a strong reputation for its physical therapy and subacute rehabilitation programs, with many families noting significant improvements under recent management. However, families should be cautious regarding the memory care unit; please conduct an in-person visit during a weekend to verify staffing levels and response times, as these remain a recurring concern.

Google Reviews

Google Reviews

226 reviews on Google
Morris View Healthcare Center has undergone significant management changes in recent years, which many reviewers credit for a noticeable improvement in food quality, facility aesthetics, and overall staff morale. While numerous families and patients praise the dedicated nursing, physical therapy, and concierge teams for their compassionate care, a persistent minority of reviewers report serious concerns regarding understaffing, neglect, and poor communication, particularly in the memory care unit.

Quality Themes

Tap a score for details
Food4.0Staff8.0Clean8.0Activities9.0Meds3.0Memory2.0Comms4.0ValueN/A

Strengths

  • Highly effective and dedicated physical and occupational therapy teams
  • Compassionate and attentive nursing and CNA staff
  • Clean, modern, and well-maintained subacute units
  • Responsive and welcoming front desk and concierge staff

Concerns

  • Understaffing leading to slow response times and neglect (mentioned by 9 reviewers)
  • Poor food quality, cold meals, and inadequate portions (mentioned by 7 reviewers)
  • Communication issues and difficulty reaching staff by phone (mentioned by 4 reviewers)
  • Inadequate supervision in memory care/dementia units (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'18(3)'20(13)'22(23)'24(35)'26(26)

Distribution · 210 analyzed

5
161
4
19
3
5
2
6
1
19

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility is very responsive to online feedback; what is the best way for families to communicate with the nursing team to ensure we stay updated on our loved one's care?
  • 2With 17 recent state violations, what specific steps has the leadership team taken to improve oversight and ensure consistent quality of care?
  • 3I see that therapy services are a major strength here; how do you coordinate those sessions with daily activities to ensure residents remain engaged and active?
  • 4Some families have mentioned challenges with meal service and food quality; what is the current process for ensuring residents receive warm, nutritious meals and adequate portions?
  • 5Given the concerns regarding supervision in memory care, what is your current protocol for monitoring residents to ensure their safety and well-being throughout the day?
  • 6How does the nursing team manage medication administration, and what measures are in place to ensure accuracy and timely delivery for residents?

Personalized based on this facility's data


Key Review Excerpts

The PT and OT therapists worked on my specific recovery needs and adjusted to my progress. The Nurses, Aides, Social Worker, Unit Manager, and staff were caring and helpful.

Rehab patient · 2023★★★★★

Unfortunately that floor never answers the phone for months at a time... The patients run wild on that floor and are aggressive at times!!! ANSWER THE PHONE IF PEOPLE CALL!!

Memory care family member · 2024★★☆☆☆

I witnessed the unit supervisor Manouska yelling at a resident as if they were a child. Several aides walking around having conversations on their phones.

Visitor/Family member · 2023☆☆☆☆
Source: 226 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.57hrs
75%
Registered nurses for medical care
Total Nursing
3.60hrs
88%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
28%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

3

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
15.3%
NJ
9.1%
Morris
12.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.5%
Better than Avg
Here
3.5%
US
14.4%
NJ
9.2%
Morris
13.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
93.4%
NJ
93.0%
Morris
91.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.2%
Worse than Avg
Here
26.2%
US
19.5%
NJ
18.9%
Morris
20.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility8.1%
Better than Avg
Here
8.1%
US
12.1%
NJ
11.7%
Morris
10.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility17.8%
Mixed vs Avgs
Here
17.8%
US
19.4%
NJ
15.7%
Morris
17.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.6%
Better than Avg
Here
94.6%
US
81.8%
NJ
78.7%
Morris
75.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.5%
Better than Avg
Here
91.5%
US
79.7%
NJ
80.1%
Morris
78.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Worse than Avg
Here
1.6%
US
1.6%
NJ
1.2%
Morris
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
3penalties
Above state avg (8.5)
11 complaint-triggered
$165,519 in fines

Families have filed multiple reports triggering federal complaints at Morris View, raising concerns about ongoing issues with care planning, medication management, and safety oversight. The facility shows recurring deficiencies across resident assessment, medication errors, and fire safety systems spanning multiple years, though all violations appear corrected when identified. Most recent complaints involved privacy breaches and inadequate care planning, suggesting persistent challenges with fundamental care coordination despite remediation efforts.

Jan 30, 2026Routine
20
0610Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0917Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure electrical receptacles or cover plates have distinctive color or marking.

0926Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0100Potential for harm · PatternCorrected

Construction Deficiencies

Meet other general requirements.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 12, 2025Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Oct 24, 2024Complaint
2
0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Jul 24, 2024Complaint
3
0689Actual harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jul 24, 2024Routine
25
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0711Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0916Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0009Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

Jun 6, 2024Complaint
2
0756Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Federal Penalties

Fine

Jan 30, 2026

$262,885

Fine

Jul 24, 2024

$116,184

Fine

Jun 6, 2024

$49,335

Ownership & Operations

Who Operates This Facility

Owner / Operator

Morris View Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Allaire Health Services

Chain Size

20 facilities nationwide

Chain avg rating: 2.3/5 · Rank 11 of 20

Ownership & Management

Key personnel

Friedland, ShalomW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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