Morris View Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 226 Google reviews

Watch Morris View Healthcare Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (17 vs median 7)
- High staff turnover (63%)
Bottom 25% in NJ · Below recommended RN staffing · $165,519 in fines
What this means for your family
Morris View has a strong reputation for its physical therapy and subacute rehabilitation programs, with many families noting significant improvements under recent management. However, families should be cautious regarding the memory care unit; please conduct an in-person visit during a weekend to verify staffing levels and response times, as these remain a recurring concern.
Google Reviews
Google Reviews
226 reviews on Google“Morris View Healthcare Center has undergone significant management changes in recent years, which many reviewers credit for a noticeable improvement in food quality, facility aesthetics, and overall staff morale. While numerous families and patients praise the dedicated nursing, physical therapy, and concierge teams for their compassionate care, a persistent minority of reviewers report serious concerns regarding understaffing, neglect, and poor communication, particularly in the memory care unit.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective and dedicated physical and occupational therapy teams
- Compassionate and attentive nursing and CNA staff
- Clean, modern, and well-maintained subacute units
- Responsive and welcoming front desk and concierge staff
Concerns
- Understaffing leading to slow response times and neglect (mentioned by 9 reviewers)
- Poor food quality, cold meals, and inadequate portions (mentioned by 7 reviewers)
- Communication issues and difficulty reaching staff by phone (mentioned by 4 reviewers)
- Inadequate supervision in memory care/dementia units (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 210 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility is very responsive to online feedback; what is the best way for families to communicate with the nursing team to ensure we stay updated on our loved one's care?
- 2With 17 recent state violations, what specific steps has the leadership team taken to improve oversight and ensure consistent quality of care?
- 3I see that therapy services are a major strength here; how do you coordinate those sessions with daily activities to ensure residents remain engaged and active?
- 4Some families have mentioned challenges with meal service and food quality; what is the current process for ensuring residents receive warm, nutritious meals and adequate portions?
- 5Given the concerns regarding supervision in memory care, what is your current protocol for monitoring residents to ensure their safety and well-being throughout the day?
- 6How does the nursing team manage medication administration, and what measures are in place to ensure accuracy and timely delivery for residents?
Personalized based on this facility's data
Key Review Excerpts
“The PT and OT therapists worked on my specific recovery needs and adjusted to my progress. The Nurses, Aides, Social Worker, Unit Manager, and staff were caring and helpful.”
“Unfortunately that floor never answers the phone for months at a time... The patients run wild on that floor and are aggressive at times!!! ANSWER THE PHONE IF PEOPLE CALL!!”
“I witnessed the unit supervisor Manouska yelling at a resident as if they were a child. Several aides walking around having conversations on their phones.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple reports triggering federal complaints at Morris View, raising concerns about ongoing issues with care planning, medication management, and safety oversight. The facility shows recurring deficiencies across resident assessment, medication errors, and fire safety systems spanning multiple years, though all violations appear corrected when identified. Most recent complaints involved privacy breaches and inadequate care planning, suggesting persistent challenges with fundamental care coordination despite remediation efforts.
Jan 30, 2026Routine20
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Smoke Deficiencies
Provide properly protected cooking facilities.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure electrical receptacles or cover plates have distinctive color or marking.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Construction Deficiencies
Meet other general requirements.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 12, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Oct 24, 2024Complaint2
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jul 24, 2024Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 24, 2024Routine25
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Jun 6, 2024Complaint2
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal Penalties
Fine
Jan 30, 2026
$262,885
Fine
Jul 24, 2024
$116,184
Fine
Jun 6, 2024
$49,335
Ownership & Operations
Who Operates This Facility
Morris View Healthcare Center
for profit
Chain Affiliation
Allaire Health Services
20 facilities nationwide
Chain avg rating: 2.3/5 · Rank 11 of 20
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
226 reviews from families & visitors
Official Website
Visit morrisview.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Shp VI Morris Plains LLC
2.2 miAssisted Living · Morris Plains, NJ
Szr Morris Plains Assisted Living, LLC
2.9 miAssisted Living · Morris Plains, NJ
Country Home Operations LLC
3.5 miMemory Care · Morris Plains, NJ
Welltower Opco Group LLC
3.8 miAssisted Living · Randolph, NJ
Dwelling Place at St Clares
4.7 miNursing Home · Dover, NJ
Jewish Community Housing
4.8 miAssisted Living · Whippany, NJ