Morrell Nursing Center
Strong Medicare quality ratings; families often praise effective rehab therapy department. Still worth an in-person visit.
based on 24 Google reviews
Watch Morrell Nursing Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the rehab department is frequently praised, the recurring reports of neglect and slow response times are serious red flags. If you choose this facility, you must be prepared to visit daily to advocate for your loved one's basic hygiene and care needs, as staffing consistency appears to be a major issue.
Google Reviews
Google Reviews
24 reviews on Google“Morrell Nursing Center receives highly polarized feedback, with families praising the rehab therapy team while expressing deep concern over inconsistent nursing care. Multiple reviewers report significant issues with hygiene, slow response times for basic assistance, and a lack of accountability, suggesting that constant family advocacy is required for residents to receive adequate care.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehab therapy department
- Select compassionate individual staff members
- Attractive, well-maintained facility appearance
Concerns
- Neglect of basic hygiene and toileting needs (mentioned by 4 reviewers)
- Slow or non-existent response to call lights/requests for assistance (mentioned by 3 reviewers)
- Poor quality or cold food service (mentioned by 2 reviewers)
- Inadequate communication and lack of transparency from management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high volume of residents at Morrell, what specific protocols do you have in place to ensure that call lights are answered promptly and that residents receive timely assistance with toileting and hygiene?
- 2I noticed some feedback regarding the dining experience; could you walk me through how the facility ensures that meals are served at the proper temperature and that residents' nutritional preferences are met?
- 3With a 5-star CMS health inspection rating, how does your team maintain such high clinical standards while balancing the day-to-day needs of 154 residents?
- 4How does your management team approach communication with families, and what is your process for keeping us updated on changes in our loved one's care or medication management?
- 5Since your rehab therapy department is highly regarded, how do you integrate those therapy goals into the daily life and activities of residents who are not in active rehab?
- 6In the event of a medical emergency, what is the immediate response protocol, and how quickly would a family member be notified?
Personalized based on this facility's data
Key Review Excerpts
“They don't check the patients every hour and a half to two hours like we were told. The food is disgusting ,every time they have food brought to the room it was cold and unedible.”
“I will never send any family member to this facility unless there is someone present at all times they have left my mother soiled since she has been there they haven't given her a shower she is itching really bad”
“While we were there he called the nursing station to be changed. Over 35 minutes later, when we were leaving I stopped by the station (with 5 of them standing) and asked why no had come by yet.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Morrell Nursing Center shows a clean inspection record with all 9 deficiencies across three surveys promptly corrected by the facility. The most frequent issues involved quality of care (including nutrition and feeding tubes), medication management, and care planning assessments. No complaints were filed by families, and deficiencies appear resolved rather than recurring, suggesting the facility addresses problems when identified during routine inspections.
Feb 19, 2026Routine2
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dec 5, 2024Routine1
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Dec 1, 2022Routine2
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Ownership & Operations
Who Operates This Facility
Morrell Nursing Center
for profit
Chain Affiliation
Wilson Senior Care
5 facilities nationwide
Chain avg rating: 4.6/5 · Rank 3 of 5 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit wilsonseniorcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.