Morgantown Care & Rehabilitation Center
Strong Medicare quality ratings; families often praise helpful and professional business office staff. Still worth an in-person visit.
based on 44 Google reviews
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What this means for your family
While the business office and therapy teams are highly regarded, families should be aware of recurring reports regarding facility cleanliness and difficulty with after-hours communication. We recommend scheduling unannounced visits during weekends or late afternoons to verify the environment and accessibility of staff for yourself.
Google Reviews
Google Reviews
44 reviews analyzed“Morgantown Care & Rehabilitation Center receives highly polarized feedback, with many reviewers praising the staff's 'hometown' atmosphere and business office efficiency, while others report serious concerns regarding hygiene and communication. Families should be aware of a recurring pattern of complaints involving lost personal items, difficulty reaching staff after hours, and cleanliness issues. While many long-term families report positive experiences, the facility has faced significant criticism regarding the quality of care and responsiveness to family concerns.”
Quality Themes
Tap a score for detailsStrengths
- Helpful and professional business office staff
- Warm, family-like atmosphere
- Effective rehab therapy services
- Strong community and local connection
Concerns
- Poor facility hygiene and cleanliness (mentioned by 2 reviewers)
- Difficulty reaching staff or management after hours (mentioned by 2 reviewers)
- Lost or missing personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much the business office staff engages with the community; how do you ensure that same level of professional communication extends to the nursing staff during evening and weekend shifts?
- 2We've heard great things about the warm, family-like atmosphere here, so what kind of daily social activities or community events do you host to keep residents connected?
- 3Since the rehab therapy services are a noted strength of this facility, could you walk us through how a resident's personalized therapy plan is coordinated with their daily care?
- 4What specific protocols do you have in place to ensure the facility remains exceptionally clean and that resident rooms are maintained to the highest standards?
- 5How does the nursing team manage communication and medical updates for family members during after-hours or overnight periods?
- 6What systems are in place to help residents and families keep track of personal belongings to ensure nothing gets misplaced?
Personalized based on this facility's data
Key Review Excerpts
“Madison is an outstanding Business Office Manager. She handles billing, invoices, patient payments, and Medicaid applications with accuracy, efficiency, and true professionalism.”
“The therapy department is second to none and enjoy so many rehab to home success stories.”
“Facility nasty as residents smell of urine and feces!! Steer clear there is a reason it’s dirty inside! Tou will find a food tray still in rooms with bugs swarming over it as if no one sees it!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents with depression symptoms
Residents whose walking got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Morgantown Care & Rehabilitation Center shows a pattern of recurring deficiencies across two surveys, with fire safety issues (sprinkler systems, smoke barriers, emergency lighting) being the most persistent problem appearing in both inspections. The facility also had repeated issues with food service and safety compliance, plus problems with staffing information disclosure and resident access to survey results. While all deficiencies have correction dates, the recurrence of fire safety violations across surveys suggests ongoing challenges with maintaining safety standards.
Feb 27, 2025Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
May 24, 2024Routine7
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Morgantown Care & Rehabilitation Center
for profit
Chain Affiliation
Signature Healthcare
71 facilities nationwide
Chain avg rating: 3.0/5 · Rank 13 of 70
Ownership & Management
Owners
Lp Cr Holdings LLC
Owner · Organization
Agemo Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf II LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit morgantowncare.com
Medicare data downloads
Original nursing home datasets
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