Moore Few Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 20 Google reviews
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What this means for your family
While some families report a positive experience, the recurring reports of understaffing and neglect are significant red flags. If you are considering this facility, we strongly recommend conducting an unannounced visit during evening or weekend hours to observe staffing levels and asking for a detailed plan regarding how they prevent and treat pressure sores.
Google Reviews
Google Reviews
20 reviews on Google“Moore-Few Care Center receives highly polarized feedback, with a cluster of very positive reviews from 2023 contrasting sharply with serious allegations of neglect and poor care from other families. While some visitors praise the facility's cleanliness and compassionate staff, others report critical issues including bedsores, lack of communication, and understaffing.”
Quality Themes
Tap a score for detailsStrengths
- In-house therapy services
- Clean, well-maintained facility
- Compassionate and friendly staff
- Convenient on-site amenities like a beauty salon
Concerns
- Understaffing, particularly during night shifts (mentioned by 3 reviewers)
- Inadequate medical care leading to bedsores and hygiene issues (mentioned by 3 reviewers)
- Poor communication and rudeness from administrative staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that staffing levels can fluctuate, what specific protocols do you have in place to ensure consistent monitoring and hygiene care during the night shift?
- 2I noticed the facility offers convenient on-site amenities like the beauty salon; how do you integrate these activities into the daily routine to keep residents engaged and active?
- 3With seven recent state violations, what specific improvements or new training programs have you implemented to address those concerns and improve the quality of medical care?
- 4Could you walk me through your process for communicating updates to families, especially regarding medication management or changes in a resident's health status?
- 5What steps are taken to ensure that residents receive timely assistance with personal care needs to prevent complications like skin integrity issues?
- 6I appreciate that you engage with feedback online; how do you use input from families to adjust your administrative communication and support processes?
Personalized based on this facility's data
Key Review Excerpts
“Rooms are not cleaned regularly, patients are sedated more than necessary to make them less active and "less troublesome", sores on patients are not given proper care as directed by physicians, and when patients fall family is not notified.”
“I would not put a family member in here unless they are ready to die. I thought I was doing the right thing putting my mother in here thinking she would get better care then I could give her. That's not true she was walking doing most things on her own with help. They took her walker away put her in a wheel chair and in diapers.”
“My grandpa moved here two years ago after a steep decline in health resulting in the inability to remain in an assisted living apartment. The adjustment was extremely difficult on him but the staff were fabulous and made him feel at home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints against this facility, triggering 6 federal inspections that found serious issues with accident prevention, respiratory care, and pain management. The facility shows recurring problems with safety hazards, fire safety protocols, and infection control across multiple surveys. While most deficiencies are marked for correction, recent 2025 complaints about respiratory and pain care suggest ongoing quality concerns families should investigate thoroughly.
May 13, 2025Complaint2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Jul 31, 2024Routine17
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Mar 5, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 22, 2023Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Aug 4, 2023Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Aug 12, 2022Routine12
Construction Deficiencies
Use approved construction type or materials.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Federal Penalties
Fine
Aug 4, 2023
$13,662
Ownership & Operations
Who Operates This Facility
Moore Few Care Center
government
Ownership & Management
Owners
City of Nevada
Owner · Organization
Nevada City Nursing Home
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit mfcchealth.com
Medicare data downloads
Original nursing home datasets
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