Monument Hill Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 28 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
Below average in Texas · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
This facility is an excellent choice for those prioritizing high-quality rehabilitation and a warm, family-like atmosphere. While the staff is widely praised for their compassion, you should monitor response times for call buttons during peak hours to ensure your loved one's immediate needs are met.
Google Reviews
Google Reviews
28 reviews analyzed“Families can expect a highly caring and professional staff, with many reviewers specifically praising the rehabilitation therapists and nursing team for their attentiveness. While the facility is frequently described as beautiful, clean, and welcoming, some concerns have been raised regarding slow response times to call buttons and occasional staffing shortages.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Excellent rehabilitation and therapy services
- Clean and beautiful facility with a courtyard
- Strong communication with family members
Concerns
- Slow response times to call buttons
- Staffing shortages
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that frequently mention specific staff members or facility features mentioned in the reviews. For negative feedback, the owner uses a professional, non-defensive tone to acknowledge concerns and invite direct communication via email.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing team; how do you ensure that level of care remains consistent during busy shifts?
- 2With the beautiful courtyard you have here, what kind of outdoor activities or social events are planned for residents?
- 3How does the facility manage response times to call buttons to ensure residents feel supported at all times?
- 4What specific protocols are in place to handle medical emergencies or sudden changes in a resident's health during the night?
- 5We noticed how much care you take in responding to family feedback; how does the administration involve families in the care planning process?
- 6Can you tell us more about the rehabilitation and therapy services available for residents working on their mobility?
Personalized based on this facility's data
Key Review Excerpts
“The therapists have gone above and beyond while treating her. The staff are very caring and supportive.”
“The facility itself is secure, clean and welcoming. The staff is professional, caring and accessible, making their residents feel truly cared for.”
“The whole rehabilitation experience was excellent and well organized! All of my needs were met in every way!”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Concerning patterns emerge with families filing complaints about serious issues including medication errors, safety hazards, and resident abuse. The facility shows recurring problems with infection control, medication management, and resident rights across multiple surveys from 2023-2025. Most troubling is an uncorrected medication error deficiency from January 2026, while other issues appear to have correction plans in place.
Jan 28, 2026Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Sep 11, 2025Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 2, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 31, 2024Routine11
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Jul 31, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 8, 2023Routine6
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Federal Penalties
Fine
Jul 2, 2025
$8,281
Ownership & Operations
Who Operates This Facility
Winniestowell Hospital District
for profit
REGENCY IHS OF LA GRANGE LLC
MARSHELDA DOZIER
Chain Affiliation
Wellsential Health
68 facilities nationwide
Chain avg rating: 2.8/5 · Rank 53 of 67
Ownership & Management
Owners
Regency Ihs of La Grange LLC
Owner · Organization
Lucas, Denise
Owner
Siptak, Trina
Owner
Vasquez, Raymundo
Owner
Csv Rhea Management Holdco, LLC
Owner (parent company) · Organization
Dwd TX Holdings LLC
Owner (parent company) · Organization
Jack and Nancy Dwyer Workforce Development Center INC
Owner (parent company) · Organization
Reg Bridge Opco LLC
Owner (parent company) · Organization
Reg Hg Opco LLC
Owner (parent company) · Organization
Reg Operator Holdco LLC
Owner (parent company) · Organization
Regency Integrated Health Services LLC
Owner (parent company) · Organization
Regency Texas Holdings LLC
Owner (parent company) · Organization
Baird, Daniel
Owner (parent company)
Clapp, Barbara
Owner (parent company)
Cortese, Daren
Owner (parent company)
Dekowski, Donovan
Owner (parent company)
Gibson, Patricia
Owner (parent company)
Mandelbaum, Elliot
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit wellsentialhealth.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.