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Nursing HomeMedicaid Investigative

Montgomery Nursing and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2817 Albany Post Road, Montgomery, NY 12549100 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 28 Google reviews

5
4
3
2
1
Montgomery Nursing and Rehabilitation Center Nursing Home in Montgomery, NY — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (11 vs median 6.0)
  • High RN turnover (57%)

Bottom 25% in NY · Below recommended RN staffing · No penalties on record

Source: Medicare data

What this means for your family

While some families report successful rehab stays, the facility has seen a recent surge in critical reviews regarding neglect and unprofessional staff behavior. If you choose this facility, we strongly recommend daily, unannounced visits to monitor your loved one's care and to ensure that basic needs like hydration and medication are being met promptly.

Google Reviews

Google Reviews

28 reviews analyzed
Montgomery Nursing and Rehabilitation Center receives highly polarized feedback, with some families praising the staff's support during rehab stays while others report severe neglect and unprofessionalism. Common criticisms include poor food quality, understaffing, and a lack of responsiveness to basic patient needs. Prospective families should be aware of the stark contrast between recent positive experiences and recurring reports of systemic care failures.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean6.0ActivitiesN/AMeds2.0MemoryN/AComms6.0Value1.0

Strengths

  • Supportive rehab therapy team
  • Friendly and upbeat nursing aides
  • Clean, well-maintained facility environment
  • Consistent communication updates

Concerns

  • Understaffing and slow response times (mentioned by 4 reviewers)
  • Poor food quality and presentation (mentioned by 3 reviewers)
  • Neglect and lack of basic patient care (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'19(3)'21(5)'23(1)'25(4)'26(6)

Distribution

5
12
4
1
3
0
2
1
1
8

How They Respond to Reviews

68%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the facility has a 1-star staffing rating; could you walk me through how you manage daily shift coverage to ensure residents receive timely assistance when they call for help?
  • 2Given that some families have expressed concerns about the dining experience, what steps are you taking to improve the quality and variety of the meals served here?
  • 3I see that you are active in responding to feedback online; how do you incorporate that family input into your daily operations and care planning?
  • 4With the recent focus on health inspection outcomes, what specific improvements have been implemented to ensure the highest standards of care and safety for residents?
  • 5What does a typical day look like for residents in terms of social engagement and activities, and how do you encourage participation for those who might be more reserved?
  • 6How does your nursing team coordinate with the rehab therapy staff to ensure that medical needs and recovery goals are consistently met throughout the day?

Personalized based on this facility's data


Key Review Excerpts

The food was literally mush. Every course. Disgusting, waited hours for water. They are understaffed and over worked.

Long-term resident's family · 2020☆☆☆☆

I can't say enough good things about the staff at Montgomery nursing home. My Family member stayed there while recovering from a fall at home. The aides were so friendly and made her feel at home.

Rehab patient's family · 2021★★★★★

There's no perfect place, no perfect people, but these were good people doing their best to make his stay as good as possible.

Long-term resident's family · 2024★★★★★
Source: 28 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.57hrs
76%
Registered nurses for medical care
Total Nursing
3.02hrs
74%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
57%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

4

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.1%
Worse than Avg
Here
25.1%
US
19.4%
NY
20.2%
Orange
9.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.7%
Better than Avg
Here
2.7%
US
15.4%
NY
13.8%
Orange
8.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
93.4%
NY
91.3%
Orange
98.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.2%
Better than Avg
Here
12.2%
US
19.5%
NY
13.3%
Orange
12.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility16.7%
Worse than Avg
Here
16.7%
US
14.4%
NY
14.8%
Orange
9.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility13.2%
Mixed vs Avgs
Here
13.2%
US
12.1%
NY
18.9%
Orange
6.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility70.1%
Worse than Avg
Here
70.1%
US
79.7%
NY
78.8%
Orange
94.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.5%
Mixed vs Avgs
Here
93.5%
US
81.8%
NY
77.0%
Orange
95.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
NY
1.2%
Orange
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Above state avg (7.6)
8 complaint-triggered

Montgomery Nursing and Rehabilitation Center shows concerning patterns with families filing complaints that triggered 8 deficiencies, including serious issues with medication management, nursing staffing, and infection control. The facility has recurring problems with care planning, resident rights, and safety that span multiple surveys from 2019 to 2025, though all violations have correction dates indicating the facility addresses identified problems.

Jan 14, 2025Routine
14
0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0725ModerateCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0730ModerateCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0741MinorCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0698MinorCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Jan 14, 2025Complaint
3
0925ModerateCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760MinorCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Oct 30, 2024Complaint
3
0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0740MinorCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Oct 19, 2023Complaint
2
0552MinorCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jul 15, 2022Routine
3
0355ModerateCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0281MinorCorrected

Egress Deficiencies

Install proper backup exit lighting.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jul 30, 2019Routine
11
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0372MinorCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0916MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0625MinorCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0685MinorCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0836MinorCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Montgomery Nursing and Rehabilitation Center

Organization Type

for profit

Ownership & Management

Owners

Cornfeld, Alexander

Owner

25%

Fisher, Isabelle

Owner

25%

Fisher, Meredith

Owner

25%

Fisher, Zachary

Owner

25%

Key personnel

Ianazzi, DianeW-2 Managing EmployeeIanazzi, DianeOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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