Montezuma Health and Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 12 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and responsive staff, making it a strong candidate for those prioritizing a well-maintained environment. While reviews are overwhelmingly positive, we recommend scheduling a tour to observe the staff-to-resident interaction firsthand, as many of the positive reviews are brief and lack specific operational details.
Google Reviews
Google Reviews
12 reviews on Google“Montezuma Health and Rehabilitation receives consistent praise for its cleanliness and the dedication of its nursing and housekeeping staff. Residents and their families report that the facility is supportive during transitions and that management is responsive to concerns, though several positive reviews lack specific details.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Attentive and supportive nursing staff
- Responsive management team
- Effective housekeeping department
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that the facility is well-maintained and clean, how does the housekeeping team coordinate with nursing staff to ensure resident rooms stay comfortable and sanitary throughout the day?
- 2I noticed the management team is quite active in responding to feedback online; how do you typically keep families updated on their loved one's care plan or any changes in their health status?
- 3With a capacity of 100 residents, how do you ensure that each individual receives enough personalized attention and support, especially during peak hours?
- 4Could you walk me through the daily activity schedule and how you encourage residents to participate while respecting their personal preferences and energy levels?
- 5In the event of a medical emergency, what is your specific protocol for stabilizing a resident and communicating with their primary physician and family members?
- 6How does your leadership team approach staff retention and training to ensure that the quality of care remains consistent for all residents?
Personalized based on this facility's data
Key Review Excerpts
“Very few complaints. The problems I have had have been handled quickly. Front office folks, nurses, maintenance, and even the kitchen crew do a great job.”
“They are very good at what they do there and for doing a good job taking care of my uncle and my aunt. There house keeping department is excellent and cna did an outstanding job with my aunt.”
“They took really good care of my gramps up until he went to Heaven! They care deeply for their patients and they have hearts full of gold!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that led to citations for medication errors, inadequate wound care, accident hazards, and incomplete care planning. The facility shows recurring issues with medication management and fire safety systems, with smoke barrier problems appearing in multiple surveys. While all deficiencies have reported correction dates, the pattern of complaint-triggered violations suggests ongoing care quality concerns that warrant careful evaluation during visits.
Jan 18, 2026Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Sep 15, 2024Routine1
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Sep 4, 2024Complaint1
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nov 30, 2023Complaint3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jul 2, 2023Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Federal Penalties
Fine
Nov 30, 2023
$3,728
Fine
Nov 30, 2023
$5,365
Fine
Nov 30, 2023
$6,500
Fine
Jul 2, 2023
$3,728
Fine
Jul 2, 2023
$4,963
Ownership & Operations
Who Operates This Facility
Montezuma Health and Rehabilitation
nonprofit
Chain Affiliation
Ethica Health
50 facilities nationwide
Chain avg rating: 3.6/5 · Rank 19 of 48
Ownership & Management
Owners
Health Scholarships INC
Owner · Organization
Community Health Systems INC
Owner (parent company) · Organization
Sheffield, Kimberly
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit montezumahealth.org
Medicare data downloads
Original nursing home datasets
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