Montesano Health-Rehab Center
Limited public data on Montesano Health-Rehab Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 26 Google reviews
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What this means for your family
While the facility is physically beautiful and offers strong physical therapy, the recurring reports of medical neglect and poor communication are serious red flags. If you choose this facility, ensure you have a very active presence to monitor wound care and medication management, and do not rely solely on staff to update you on your loved one's condition.
Google Reviews
Google Reviews
26 reviews on Google“Montesano Health-Rehab Center receives highly polarized feedback, with some families praising the facility's clean, modern environment and effective physical therapy team. However, multiple reviewers report serious concerns regarding poor communication, neglect of medical wounds, and inadequate supervision for high-risk patients.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Effective physical therapy team
- Compassionate admissions process
Concerns
- Poor communication regarding medical status and discharge planning (mentioned by 4 reviewers)
- Neglect of medical wounds and hygiene (mentioned by 2 reviewers)
- Inadequate supervision leading to patient falls (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since communication is so important to us, could you walk us through the specific process for how families receive regular updates on their loved one's medical status and care plan?
- 2We understand that physical therapy is a strong point here; how do you ensure that same level of diligence and monitoring is applied to daily hygiene and wound care?
- 3Given the importance of safety, what specific protocols or supervision measures are in place to prevent falls for residents who may be at higher risk?
- 4How does your team coordinate discharge planning to ensure families feel fully prepared and informed before a transition home?
- 5What does a typical daily schedule look like for residents in your memory care unit, and how do you tailor activities to their individual needs?
- 6How do you manage and verify the accuracy of medication administration to ensure residents receive the correct dosages at the right times?
Personalized based on this facility's data
Key Review Excerpts
“My Mom was admitted to Montesano Rehab and Health Center this last May after suffering a debilitating stroke. She went from being a fully independent and lively 87 year old to a long term resident in need of full time care. My family and I are so grateful that this skilled nursing facility had a bed available, that this is her new home.”
“After being in two other rehabilitation centers we were excited when my husband was able to move here. The facility is beautiful and clean. It reminds me of a high end retirement (senior living) facility.”
“I had high hopes for this place, was terribly disappointed. 1/30 I got a call that my mom was getting a bedsore, and they went through the plan of attack. I figured they were doing what they claimed and I didn't question anything, huge mistake on my part! 2/12 she ended up in the ER, the dr came across the wound, said it was one of the worst he had seen.”
Quality Measures
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Montesano Health-Rehab Center has a relatively clean inspection record with only 4 minor deficiencies found during one survey, all of which have been corrected by the facility. The issues involved fire safety systems, electrical safety, and resident rights regarding arbitration agreements. With no complaint-triggered deficiencies and prompt correction of identified problems, this facility demonstrates reasonable compliance with federal standards.
Mar 17, 2026Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Aug 20, 2025Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Ownership & Operations
Who Operates This Facility
Montesano Health-Rehab Center
for profit
Chain Affiliation
Genesis Healthcare
187 facilities nationwide
Ownership & Management
Owners
Bq Operations Holdings LLC
Owner · Organization
9560 Pico LLC
Owner (parent company) · Organization
Bold Quail Holdings LLC
Owner (parent company) · Organization
Gen Bq Jv Holdings LLC
Owner (parent company) · Organization
Gen Operations II LLC
Owner (parent company) · Organization
Genesis Healthcare INC
Owner (parent company) · Organization
Genesis Healthcare LLC
Owner (parent company) · Organization
Genesis Holdings LLC
Owner (parent company) · Organization
Ghc Jv Holdings LLC
Owner (parent company) · Organization
Newgen LLC
Owner (parent company) · Organization
Pico Ar LLC
Owner (parent company) · Organization
Sun Healthcare Group INC
Owner (parent company) · Organization
Robin, Aaron
Owner (parent company)
Tress, Avrohom
Owner (parent company)
Whitman, Arnold
Owner (parent company)
Sundance Rehabilitation Holdco INC
Owner (parent company) · Organization
Welltower Op, LLC
Owner (parent company) · Organization
Zac Properties Xi LLC
Owner (parent company) · Organization
Fishman, Steven
Owner (parent company)
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit montesanohrc.com
Medicare data downloads
Original nursing home datasets
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