Assisted Living

Montclair Royale Senior Living

Name: Public quality & inspection record for Montclair Royale Senior Living
Creator: EveryPlace
License: https://everyplace.care/research-policy

Limited public data on Montclair Royale Senior Living. Call, tour, and ask to meet current residents' families — your own impression matters most.

9685 Monte Vista Ave, Montclair, CA 91763|Reported capacity: 236|Licensed & active

Google rating

3.0/5

based on 24 Google reviews

(909) 621-3545 Directions Website

Street View

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What this means for your family

Every family's needs are unique. We encourage you to visit Montclair Royale Senior Living in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.

Google Reviews

47 public Google reviews available

[MISMATCH] Google reviews appear to be for a school, not this facility. Review data may be inaccurate.

Rating Trends

Distribution · 47 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1With 236 residents, how do you ensure that each individual receives personalized attention and stays engaged in the daily activity calendar?
2I noticed there have been some recent regulatory findings regarding facility operations; what specific steps has the leadership team taken over the past year to improve those areas and ensure consistent quality of care?
3Given the feedback regarding communication responsiveness, what is the best way for families to stay updated on their loved one's daily well-being and any changes in their care plan?
4How does your team manage medical emergencies or urgent health needs during the night shift to ensure residents feel secure around the clock?
5I see that you actively respond to feedback online; how do you incorporate that family input into your day-to-day management of the facility?
6Could you walk me through how your staff balances the needs of such a large community while maintaining a warm, home-like environment for each resident?

Personalized based on this facility's data

Source: 47 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

69total

25 Type A— immediate health risk

30 Type B— non-compliance

May 5, 2026ComplaintNo deficiencies reported

None

COMPLAINT INVESTIGATION REPORT

Mar 11, 2026ComplaintNo deficiencies reported

None

This report details an investigation into a complaint regarding staff inappropriately changing resident's rent without notice. The investigation found no evidence to support the allegation, and the complaint was deemed unsubstantiated. No deficiencies were cited in this report.

Mar 2, 2026OtherNo deficiencies reported

None

The facility was visited on March 2, 2026, for a Case Management visit regarding self-reported incidents. The analyst interviewed residents regarding allegations of staff theft, narcotics sales, and staff disclosing personal information. No deficiencies were observed during this visit.

Feb 9, 2026ComplaintNo deficiencies reported

None

This report details an investigation into three allegations: medication mismanagement, inadequate staffing, and inappropriate staff behavior. The investigator was unable to corroborate any of the allegations, and the findings for all three were deemed unsubstantiated.

Feb 9, 2026ComplaintNo deficiencies reported

None

Feb 9, 2026ComplaintNo deficiencies reported

None

Dec 18, 2025ComplaintNo deficiencies reported

None

This report details the findings of a complaint investigation conducted on December 18, 2025. The investigation reviewed allegations regarding staff care, including seeking medical attention and preventing the spread of bodily fluids. All allegations were ultimately deemed unsubstantiated based on the evidence gathered.

Dec 17, 2025ComplaintNo deficiencies reported

None

This report details an investigation into three allegations: improper facility maintenance, scabies prevention, and exposure to prohibited health conditions. The investigator was unable to corroborate any of the allegations based on staff and resident interviews, and facility observation. Consequently, all allegations were deemed unsubstantiated.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Montclair Royale Senior Living

Administrator

SANTOS, ANNAMARIE

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(909) 621-3545

montclairroyale.com

9685 Monte Vista Ave

Montclair, CA 91763

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

24 reviews from families & visitors

Official Website

Visit montclairroyale.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.