Montana Veterans Home N H
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 10 Google reviews
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What this means for your family
This facility is noted for its beautiful grounds and respectful staff, making it a dignified environment for veterans. Because most available reviews lack detailed feedback, we recommend scheduling an in-person tour to observe daily operations and ask staff directly about their care protocols.
Google Reviews
Google Reviews
10 reviews on Google“The Montana Veterans Home is highly regarded for its beautiful, well-maintained property and its commitment to honoring veterans and their spouses. While most feedback is limited to star ratings, the one descriptive review highlights the facility's pleasant environment, including walking paths and raised gardens.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained property
- Respectful and honoring staff
- Engaging outdoor amenities like gardens
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the beautiful gardens and outdoor spaces, how do you incorporate these areas into the daily activity schedule for residents?
- 2With the facility maintaining a high staffing rating, how do you ensure that this consistent level of care is applied to the specific health needs identified in recent inspections?
- 3I noticed the facility has had a few state violations recently; could you walk me through the steps you have taken to address those specific concerns and prevent them from recurring?
- 4Since the staff is frequently praised for being respectful and honoring, what kind of training or culture-building do you do to maintain that level of compassion?
- 5How does your nursing team coordinate with local hospitals or emergency services to ensure residents receive immediate care if a health issue arises?
- 6What opportunities are there for family members to stay involved in their loved one's daily life and social activities here?
Personalized based on this facility's data
Key Review Excerpts
“Wonderful place for our Veterans and spouses. They are well taken care of and Honored by the Staff. Beautiful Place and Wonderful Property. Lots of walk ways, and raised gardens for those that what to grow their favorites.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
6
measures
5
measures
4
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with a long-term catheter
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, with recurring issues around protection from abuse and neglect appearing across recent surveys, including a serious incident in August 2025. The facility also shows persistent problems with care planning and fire safety systems. While all deficiencies show correction dates, the pattern of repeated violations in critical safety areas warrants careful consideration during your visit.
Aug 19, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jul 18, 2024Routine4
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Jun 22, 2023Complaint5
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Jun 22, 2023Routine1
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Jul 7, 2022Routine9
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Federal Penalties
Fine
Aug 19, 2025
$93,899
Payment Denial
Aug 19, 2025
5-day denial
Ownership & Operations
Who Operates This Facility
Montana Veterans Home N H
government
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit mt.gov
Medicare data downloads
Original nursing home datasets
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