Monarch Springs Wellness & Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 12 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 10)
Bottom 25% in MO · Below recommended RN staffing · Above average staffing · Worst in OPCO SKILLED MANAGEMENT chain · $78,627 in fines
What this means for your family
This facility is highly regarded for its compassionate staff and strong administrative support, which can provide significant peace of mind for families. While current reviews are overwhelmingly positive, families should schedule a tour to observe the ongoing physical upgrades firsthand and verify that the current staffing levels meet their specific care requirements.
Google Reviews
Google Reviews
12 reviews on Google“Monarch Springs Wellness & Rehabilitation receives consistently high praise for its welcoming atmosphere, professional staff, and proactive administrative support. Families and visitors highlight the facility's ongoing physical upgrades and the dedicated efforts of the social work and nursing teams in ensuring resident comfort and smooth transitions.”
Quality Themes
Tap a score for detailsStrengths
- Welcoming and professional staff
- Proactive social work and administrative support
- Clean and well-maintained environment
- Engaging daily activities
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on maintaining a clean and welcoming environment, what specific steps is the leadership team taking to address the current staffing levels and ensure consistent care for all 119 residents?
- 2I noticed the facility has had some recent health inspection findings; could you walk me through the quality improvement plan you have in place to address those specific areas?
- 3The reviews highlight a very proactive social work and administrative team; how do these departments collaborate to ensure residents feel supported and engaged throughout the week?
- 4With the current staffing rating, how does the facility ensure that residents receive timely assistance with daily needs and medical requests?
- 5Could you share more about the daily activity schedule and how you tailor these programs to keep residents active and connected within the community?
- 6In the event of a medical emergency, what is your specific protocol for coordinating care and communicating updates to family members?
Personalized based on this facility's data
Key Review Excerpts
“All of the staff who we encountered were very kind, supportive and helpful and we felt they were genuinely rooting for his improvement.”
“I took my mom out of another establishment due to bad treatment. Also I forgot about Physical Therapy. All staff are friendly, courteous and I'm able to rest without continuing to worry about my mom.”
“We have our own on site business office that allows banking hours alongside Medicaid application assistance, a social worker that goes above and beyond even for Smaller problems.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
4
measures
1
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Family complaints have triggered multiple inspections at this facility, including serious issues with abuse protection, emergency response, and care planning. The facility shows recurring problems with safety hazards, medication management, and fire safety systems across multiple years from 2019-2025. While most deficiencies are marked as corrected, the pattern of repeated violations in critical areas like resident protection and emergency preparedness suggests ongoing operational challenges families should carefully consider.
Mar 20, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 31, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jan 31, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 12, 2024Routine23
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jun 18, 2024Complaint1
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
May 2, 2024Complaint3
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Ownership & Operations
Who Operates This Facility
Monarch Springs Wellness & Rehabilitation
for profit
Chain Affiliation
Opco Skilled Management
66 facilities nationwide
Chain avg rating: 2.4/5 · Rank 50 of 52 (Worst)
Ownership & Management
Owners
Arches Healthcare LLC
Owner · Organization
Amber Hc Trust
Owner (parent company) · Organization
First Sweetzer Holdings LLC
Owner (parent company) · Organization
Lucent Advisors LLC
Owner (parent company) · Organization
Rimpau Holdings Trust
Owner (parent company) · Organization
Sasem Investments LLC
Owner (parent company) · Organization
Garetz, David
Owner (parent company)
Kaplan, Esther
Owner (parent company)
Hagins, Elizabeth
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Mindle, Adam
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit monarchspringswellness.com
Medicare data downloads
Original nursing home datasets
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