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Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 49 Google reviews
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Mission at Castle Rock has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and attentive nursing staff and effective physical therapy and rehab team. Review the component ratings and current source records before deciding.
Mission at Castle Rock receives high praise for its compassionate, attentive staff and effective rehabilitation services. While many families appreciate the home-like environment and quality of care, some reviewers distinguish between its suitability for short-term rehab versus long-term care, noting potential limitations in the latter.
Quality Themes
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Concerns
Rating Trends
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Distribution · 44 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The compassion, patience, and dedication shown by the CNAs, nurses, and entire staff were nothing short of extraordinary. Even as he battled dementia and Alzheimer’s, Larry never lost his spirit—and the team never let his diagnosis define him.”
“As my physical therapist, Mitch is phenomenal. He consistently challenges me to be stronger. The entire therapy team is great.”
“Thank you to EVERY member of the staff for caring about her as a person, involving her in her care plan, and motivating her to eng”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed reports leading to complaint investigations, including serious concerns about resident protection from abuse and neglect that recurred across multiple surveys. The facility shows persistent issues with safety systems (fire alarms, emergency lighting, electrical systems), infection control, and quality of care including behavioral health services. While most deficiencies show correction dates, the pattern of recurring safety violations and repeated abuse protection failures across surveys raises significant concerns about consistent care standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Ensure that paid feeding assistants have the training they need.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Mission at Castle Rock
nonprofit
Mission Health Services
7 facilities nationwide
Chain avg rating: 3.3/5 · Rank 1 of 4 (Highest rating)
Owners
Mission Health Services
Owner · Organization
Keele, Eddie
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
49 reviews from families & visitors
Official Website
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Original nursing home datasets
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