Minnesota Masonic Home Care Center
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 38 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and rehab programs, making it a strong candidate for post-surgical recovery. However, families should be vigilant regarding nursing care; we recommend asking specifically about the nurse-to-patient ratio on weekends and establishing a clear communication plan with the nursing station upon admission.
Google Reviews
Google Reviews
38 reviews on Google“Minnesota Masonic Home Care Center receives highly polarized feedback, with many patients praising the facility for its effective physical and occupational therapy programs. However, significant concerns exist regarding nursing care, particularly on the third floor, with reports of poor communication, neglect of basic hygiene needs, and medication management errors. Families should be aware that experiences appear to vary greatly depending on the specific unit and the timing of the stay.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Beautiful, well-maintained campus and grounds
- Professional care in independent and transitional living units
- Strong reputation for post-surgical rehab
Concerns
- Poor communication and lack of coordination between staff and families (mentioned by 3 reviewers)
- Neglect of basic hygiene and personal care (e.g., bathing) (mentioned by 2 reviewers)
- Medication management errors or missing medications (mentioned by 2 reviewers)
- Inconsistent staffing levels and quality, particularly on weekends (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the beautiful campus here, what kind of daily activities or outdoor programs are available to help residents stay engaged and active?
- 2Could you walk me through the protocol for medication administration to ensure accuracy and consistency for residents?
- 3What is your standard process for keeping families updated on their loved one's daily care and any changes in their health status?
- 4How do you ensure that personal care needs, such as hygiene and bathing, are consistently met throughout the week, including on weekends?
- 5I noticed your strong reputation for post-surgical rehab; how do you coordinate care between the therapy team and the nursing staff to ensure a smooth recovery?
- 6I see you actively engage with feedback online; what is the best way for families to communicate concerns or questions to leadership once a resident has moved in?
Personalized based on this facility's data
Key Review Excerpts
“The Transitional Care Unit has major communication problems. They gave my family one week to find a different living situation for my Mom with barely any assistance.”
“I am coming here because I want competent and aggressive rehab. I live by myself and need to get back on my feet asap. Twice per day I received OT and PT.”
“At the opposite end of the spectrum was the nursing care. We had issues on a daily basis with not receiving a shower or bath for several days.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with fire safety systems, care planning, and accident prevention that persist across multiple surveys, with some recent deficiencies still lacking correction plans. A family complaint was filed regarding accident hazards, which was subsequently corrected. Most concerning are ongoing deficiencies in fire safety equipment, resident care planning, and infection control that remain unresolved as of the latest survey, suggesting potential systemic challenges in maintaining compliance standards.
Feb 12, 2026Routine11
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 18, 2024Routine9
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Oct 19, 2023Routine13
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Apr 12, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Minnesota Masonic Home Care Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit mnmasonichomes.org
Medicare data downloads
Original nursing home datasets
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