Mineral Wells Nursing & Rehabilitation
Strong Medicare quality ratings; families often praise compassionate and dedicated nursing staff. Still worth an in-person visit.
based on 47 Google reviews
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What this means for your family
This facility offers excellent dining and a very clean environment with a staff that many families find deeply compassionate. However, you must be vigilant regarding communication; multiple families have reported difficulty reaching the facility during emergencies and concerns regarding the timeliness of medical interventions.
Google Reviews
Google Reviews
47 reviews analyzed“Families considering Mineral Wells Nursing & Rehabilitation will find a facility praised for its exceptionally caring, professional staff and high-quality food. However, there are serious, recurring allegations regarding patient safety, specifically regarding frequent falls and a lack of timely communication from the facility during medical emergencies or transitions of care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- High-quality and extraordinary food service
- Clean and well-maintained facility
- Engaging activities programs
Concerns
- Patient safety and frequent falls (mentioned by 2 reviewers)
- Poor communication regarding resident status or emergencies (mentioned by 3 reviewers)
- Unprofessional or rude staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses highly standardized, templated responses for negative reviews, primarily focusing on directing the reviewer to a specific phone number. Positive reviews receive a brief, friendly acknowledgment, but lack the depth seen in the negative responses.
Questions for Your Tour
- 1We've heard wonderful things about the food service here; could you tell us more about the daily meal menus and how much variety there is?
- 2With such a high health inspection rating, what specific protocols do you have in place to ensure resident safety and prevent falls?
- 3How does the nursing team communicate important updates or changes in a resident's condition to family members to ensure we are always in the loop?
- 4What kind of engaging activities or social programs are available to help residents stay connected and active during the week?
- 5In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?
- 6We noticed the facility is very well-maintained; how often are the common areas and resident rooms deep-cleaned?
Personalized based on this facility's data
Key Review Excerpts
“They treat my mom like family and they take such great care of her. They make her feel so loved and have done a great job at providing her with the best rehab after her stroke.”
“My dad was only there 3 months before he got pneumonia and passed away. He enjoyed the food and the staff and they enjoyed him. I just wished they would have caught it quicker that he was sick.”
“I was a hospital social worker that used to work in the area... I would send referrals to this facility, and was always able to speak with someone about the referral quickly; could tell the staff my concerns that family had voiced to me.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing complaints that led to deficiencies in wound care, respiratory care, infection control, and resident financial protection. The most recurring issues involve food safety and sanitation (cited three times), fire safety systems, and heating/ventilation problems appearing across multiple surveys. While all deficiencies show correction dates, the repeated violations in basic safety systems and the fact that family complaints uncovered serious care issues suggest ongoing operational challenges that warrant careful consideration.
Apr 17, 2025Routine8
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Mar 6, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Feb 27, 2024Routine2
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Feb 27, 2024Complaint3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nov 15, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 20, 2022Routine4
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Ownership & Operations
Who Operates This Facility
West Wharton County Hospital District
for profit
MINERAL WELLS I ENTERPRISES, LLC
CODY AKRIDGE
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 13 of 148 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit mineralwellsnursing.com
Medicare data downloads
Original nursing home datasets
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