Mineral Point Health Services
Strong Medicare quality ratings; families often praise warm, attentive nursing staff. Still worth an in-person visit.
based on 32 Google reviews
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What this means for your family
The facility is highly regarded for its friendly staff and engaging activities, which can significantly improve a resident's quality of life. However, families should be proactive in monitoring dietary needs and response times for assistance, as these have been identified as specific areas where the facility has struggled in the past.
Google Reviews
Google Reviews
32 reviews on Google“Mineral Point Health Services receives polarized feedback, with many reviewers praising the staff's kindness and the facility's home-like environment. However, critical concerns exist regarding dietary management, specifically regarding serving appropriate food textures and following specific meal requirements, as well as slow response times for assistance with basic needs like toileting.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing staff
- Home-like, clean environment
- Engaging activities and birthday celebrations
- Compassionate care for end-of-life residents
Concerns
- Inconsistent dietary management and failure to follow specific meal requirements (mentioned by 2 reviewers)
- Slow response times for assistance with toileting (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 61 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that you have a smaller community of 30 residents, how do you ensure that staff are able to respond promptly when a resident needs assistance with daily tasks like toileting?
- 2I noticed that personalized nutrition is very important to our family; could you walk me through how your team manages specific dietary requirements and ensures those needs are met at every meal?
- 3It is wonderful to see how active the social life is here with your birthday celebrations; what are some of the other favorite activities or outings that residents look forward to each week?
- 4With your 4-star staffing rating, how do you maintain that consistent, attentive level of care for residents throughout the evening and overnight hours?
- 5I see that you actively engage with families through your online reviews; how do you typically keep families updated and involved in their loved one's care plan?
- 6In the event of a medical emergency, what is your specific protocol for coordinating care with local hospitals and keeping our family informed?
Personalized based on this facility's data
Key Review Excerpts
“The staff is very friendly and helpful. They go above and beyond to make your birthday special. I had an amazing steak sandwich and a malt on my birthday! We have a lot of cookouts and fun activities.”
“My mom is here and she is treated like a queen. Is treated with the respect she has always deserved. Your staff are above & beyond!! Your dietary staff has the the patience of saints! Your nurses are the best.”
“The last two times I was there 40 mins average for someone to take him to the bathroom multiple falls in two wks because he cant wait.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed reports prompting complaints about resident abuse and medication errors, which is concerning. The facility shows recurring issues with fire safety systems, medication management, and resident protection from harm across multiple years. While all deficiencies have correction dates, the pattern of repeated fire safety violations and recent complaints about medication errors and abuse suggest ongoing challenges with fundamental care areas.
Aug 22, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 3, 2025Routine6
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 3, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Apr 10, 2024Routine5
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Mar 9, 2023Routine9
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Ownership & Operations
Who Operates This Facility
Mineral Point Health Services
for profit
Chain Affiliation
North Shore Healthcare
59 facilities nationwide
Chain avg rating: 2.8/5 · Rank 20 of 58
Ownership & Management
Owners
Nshr Operations LLC
Owner · Organization
Arrowhead 123 LLC
Owner (parent company) · Organization
Mills, David
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit mineralpoinths.com
Medicare data downloads
Original nursing home datasets
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