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Nursing HomeMedicaid Investigative

Milton Rehabilitation and Nursing Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

743 Mahoning Street, Milton, PA 17847138 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 77 Google reviews

5
4
3
2
1
Milton Rehabilitation and Nursing Center Nursing Home in Milton, PA — Street View
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2/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (10 vs median 8.0)

Above average in PA · Critically understaffed (RN) · Chain outperformer · No penalties on record

Source: Medicare data

What this means for your family

This facility has a strong reputation for friendly, compassionate care and effective rehab services, which many families appreciate. However, given the recurring reports regarding housekeeping and sanitation, we recommend touring the facility specifically to check the cleanliness of resident rooms and common areas before making a decision.

Google Reviews

Google Reviews

77 reviews on Google
Milton Rehabilitation and Nursing Center receives polarized feedback, with many families praising the friendly, attentive staff and effective rehab services, while others report serious concerns regarding cleanliness and professional standards. While recent reviews highlight a welcoming environment and positive staff interactions, recurring complaints about sanitation, facility maintenance, and administrative communication suggest inconsistent quality of care.

Quality Themes

Tap a score for details
Food7.0Staff7.0Clean3.0Activities8.0MedsN/AMemoryN/AComms4.0Value2.0

Strengths

  • Friendly, attentive nursing and therapy staff
  • Effective short-term rehab programs
  • Welcoming and professional reception
  • Active and creative engagement activities

Concerns

  • Poor housekeeping and sanitation standards (mentioned by 3 reviewers)
  • Unprofessional staff behavior and communication (mentioned by 3 reviewers)
  • Facility maintenance and environmental issues (odors, pests, temperature) (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2344.92021(13)2.02022(1)3.22023(9)2.82024(5)4.62025(26)4.72026(11)

Distribution · 65 analyzed

5
44
4
12
3
1
2
2
1
6

How They Respond to Reviews

77%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed some feedback regarding the facility's environment; what is your current protocol for maintaining housekeeping standards and ensuring the living areas remain fresh and comfortable for residents?
  • 2Given the importance of consistent communication, what is the best way for our family to stay in touch with the nursing team regarding updates on our loved one's care?
  • 3With a capacity of 138 residents, how does the staff ensure that each individual receives personalized attention and timely responses to their daily needs?
  • 4I see that you offer some very creative engagement activities; could you walk me through a typical week of programming and how you encourage residents to participate?
  • 5How does your clinical team handle medical emergencies or sudden changes in a resident's health status, and what is your process for notifying family members in those situations?
  • 6I appreciate that you engage with feedback online; how do you use input from families to improve the day-to-day experience and professional culture within the facility?

Personalized based on this facility's data


Key Review Excerpts

The nurses, aides and social worker are very nice and caring. However, the housekeeping is terrible. I have scrubbed the floors myself and cleaned my mother’s room.

Long-term resident's family · 2022★★☆☆☆

The physical therapy staff seems friendly, and that's why it got 2 stars. The receptionist was grumpy and rude because we didn't know we had to sign in. The colors inside the building are dull and drab.

Visitor · 2024★★☆☆☆

My Dad has been a resident in the Milton facility for over a month now. I am very pleased with his care. The staff know him and treat him with respect, patience, and care.

Long-term resident's family · 2021★★★★★
Source: 77 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.42hrs
56%
Registered nurses for medical care
Total Nursing
3.42hrs
83%
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
13%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
12.1%
PA
8.3%
Northumberlnd
9.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility85.2%
Worse than Avg
Here
85.2%
US
95.5%
PA
93.5%
Northumberlnd
96.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.3%
Better than Avg
Here
7.3%
US
15.3%
PA
18.4%
Northumberlnd
16.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.8%
Better than Avg
Here
10.8%
US
14.4%
PA
17.5%
Northumberlnd
16.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility93.8%
Better than Avg
Here
93.8%
US
93.4%
PA
87.1%
Northumberlnd
88.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.6%
Mixed vs Avgs
Here
25.6%
US
19.4%
PA
26.0%
Northumberlnd
27.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility53.6%
Worse than Avg
Here
53.6%
US
79.8%
PA
68.7%
Northumberlnd
86.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility59.5%
Worse than Avg
Here
59.5%
US
81.8%
PA
69.2%
Northumberlnd
80.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.6%
Worse than Avg
Here
4.6%
US
1.6%
PA
1.4%
Northumberlnd
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Near state avg (10.1)
2 complaint-triggered

Milton Rehabilitation and Nursing Center has faced consistent deficiencies across multiple surveys, with families filing at least one complaint that triggered an inspection. The facility shows recurring problems with basic daily care assistance, resident assessment accuracy, and medication management. While all identified issues have correction dates from the facility, the pattern of repeated deficiencies in fundamental care areas suggests ongoing operational challenges that families should carefully consider.

Mar 15, 2026Complaint
1
0580Potential for harm · PatternCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Mar 28, 2025Complaint
1
0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Nov 6, 2024Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0791Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Dec 15, 2023Routine
14
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0840Potential for harm · IsolatedCorrected

Administration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Jan 10, 2023Routine
13
0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Milton Rehabilitation and Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Bedrock Care

Chain Size

8 facilities nationwide

Chain avg rating: 2.1/5 · Rank 3 of 10

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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