Miller's Merry Manor
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 11 Google reviews
Watch Miller's Merry Manor
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
Below average in IN · Below recommended RN staffing · Above average staffing · Worst in MILLER'S MERRY MANOR chain · No penalties on record · Abuse citation
What this means for your family
While Miller's Merry Manor is praised for its clean environment and effective physical therapy, the most recent feedback highlights significant concerns regarding nursing responsiveness and hygiene. When touring, we strongly recommend asking the Director of Nursing specifically how they document and resolve family complaints to ensure your concerns will be taken seriously.
Google Reviews
Google Reviews
11 reviews on Google“Miller's Merry Manor receives polarized feedback, with recent reviews highlighting a clean facility and caring staff alongside serious concerns regarding basic hygiene and responsiveness. While some families are highly satisfied with the care provided, others report significant lapses in nursing attention and a dismissive attitude from management when addressing safety issues.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Phenomenal physical therapy services
- Generally friendly and caring staff
Concerns
- Neglect of basic hygiene and personal care (mentioned by 2 reviewers)
- Management dismissiveness regarding family complaints (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on physical therapy here, how do you integrate those sessions into a resident's daily schedule to ensure they aren't missing out on social activities?
- 2I understand that maintaining personal hygiene and grooming is a top priority for our family; what specific systems do you have in place to ensure these daily care needs are consistently met for every resident?
- 3When a family member has a concern or a question about their loved one's care, what is the standard process for escalating that to management to ensure it is addressed promptly?
- 4With the current staffing levels, how do you ensure that staff members have enough time to provide personalized attention and meaningful social interaction beyond just the clinical tasks?
- 5Could you walk me through your protocol for handling medical emergencies, and how do you keep families informed during those critical moments?
- 6I noticed your facility has a 2-star rating for health inspections; what specific improvements or changes have you implemented recently to address those findings and enhance the quality of life for residents?
Personalized based on this facility's data
Key Review Excerpts
“Physical Therapy was phonemonal, however the aids and nursing staff is the reason for the low rating. We had taken many concerns from the lack of showers, teeth not put in before meals, and the safety risks my family member faced to the DON and she just brushed it off as no big deal.”
“Clean facility,caring staff highly recommend this place . Thank you Miller's Merry manor”
“Friendly staff, clean and safe.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints triggering a recent survey that found serious issues with abuse protection and dementia care, along with problems in resident communication and incident reporting. The facility has a pattern of deficiencies in care planning, medication management, and fire safety systems across multiple surveys. While all violations show correction dates, the recurring nature of care planning and safety issues suggests ongoing challenges with consistent quality management.
Dec 5, 2025Routine19
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Oct 8, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Dec 18, 2024Routine3
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Jan 12, 2024Routine8
Egress Deficiencies
Meet other general requirements that are deficient.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Miller's Merry Manor
for profit
Chain Affiliation
Miller's Merry Manor
14 facilities nationwide
Chain avg rating: 4.0/5 · Rank 13 of 14 (Worst)
Ownership & Management
Owners
Johnson Memorial Hospital
Owner · Organization
Boyle, Patrick
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit millersmerrymanor.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.