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Nursing HomeMedicaid

Miller's Merry Manor

Strong Medicare quality ratings; families often praise attentive and caring nursing staff. Still worth an in-person visit.

635 Oakhill Ave, Plymouth, IN 46563131 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 11 Google reviews

5
4
3
2
1
Miller's Merry Manor Nursing Home in Plymouth, IN — Street View
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What this means for your family

This facility is highly regarded for its attentive staff and clean environment, making it a strong candidate for rehabilitation or long-term care. While the reviews are consistently positive, families should schedule a tour to observe staff-to-resident interactions firsthand to ensure the culture aligns with their specific needs.

Google Reviews

Google Reviews

11 reviews on Google
Miller's Merry Manor receives high praise for its attentive nursing staff and effective rehabilitation services. Families and patients consistently highlight the facility's cleanliness and the dedicated care provided by the team, noting that staff often go above and beyond to ensure resident safety and comfort.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Attentive and caring nursing staff
  • Highly effective rehabilitation services
  • Clean and well-maintained environment
  • Responsive medical oversight

Rating Trends

Tap a year to see what changed

2345.02016(1)4.52017(2)5.02020(2)5.02022(1)4.72024(3)5.02025(1)5.02026(1)

Distribution · 11 analyzed

5
9
4
2
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's strong reputation for rehabilitation services, how do you integrate those therapy programs into the daily routine for long-term residents?
  • 2With 131 residents, how does your nursing team ensure that the high level of personal attention mentioned by families remains consistent throughout the day and night?
  • 3I noticed the health inspection rating is a 3/5; could you walk me through the steps the facility has taken recently to address those specific areas for improvement?
  • 4How do you proactively manage and communicate with families regarding the 7 recent state violations to ensure transparency and peace of mind?
  • 5Since your medical oversight is highly regarded, what is your specific protocol for handling urgent medical changes or emergencies during the evening and weekend shifts?
  • 6What kind of social activities or community engagement opportunities are available to help residents feel connected and active within the facility?

Personalized based on this facility's data


Key Review Excerpts

Our Grandmother was here for 2 weeks in their rehab wing and Miller's was great. The staff was took great care of her and they went above and beyond to make sure she got everything she needed when she needed it.

Rehab patient's family · 2024★★★★★

I am so happy with all the staff and nurses go out of thary way to help you and keep you safe I am going to miss all the nurse and having fun thank you to you all

Long-term resident · 2025★★★★★

Very pleased with the care my husband is receiving at Millers

Long-term resident's spouse · 2016★★★★★
Source: 11 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.80hrs
OK
Registered nurses for medical care
Total Nursing
4.13hrs
OK
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

1

measures

Mixed Results

3

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
19.4%
IN
23.8%
Marshall
21.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.9%
Better than Avg
Here
4.9%
US
15.5%
IN
13.6%
Marshall
18.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility12.3%
Mixed vs Avgs
Here
12.3%
US
12.1%
IN
24.8%
Marshall
8.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
14.4%
IN
11.4%
Marshall
14.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
IN
93.6%
Marshall
95.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.3%
Better than Avg
Here
10.3%
US
15.3%
IN
13.0%
Marshall
16.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.5%
Better than Avg
Here
97.5%
US
79.8%
IN
79.0%
Marshall
82.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
81.8%
IN
81.5%
Marshall
84.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.8%
Mixed vs Avgs
Here
1.8%
US
1.6%
IN
1.3%
Marshall
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
Near state avg (7.6)

Miller's Merry Manor shows recurring deficiencies across multiple surveys, with persistent issues in fire safety systems, medication management, and care planning. The facility has faced repeated problems with sprinkler systems, fire alarms, electrical safety, medication error rates, and developing proper care plans for residents. While all deficiencies have correction dates, the pattern of recurring violations in critical safety and care areas suggests ongoing compliance challenges that families should carefully consider.

Feb 7, 2025Routine
10
0567Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 23, 2024Routine
11
0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Minimal · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Feb 24, 2023Routine
14
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Miller's Merry Manor

Organization Type

for profit

Chain Affiliation

Chain Name

Miller's Merry Manor

Chain Size

14 facilities nationwide

Chain avg rating: 4.0/5 · Rank 10 of 14

Ownership & Management

Owners

Johnson Memorial Hospital

Owner · Organization

100%

Boyle, Patrick

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Lument Finance Trust INC5% or Greater Mortgage InterestDunkle, DavidManaging Control - Governing BodyForvis Mazars LlpManagerJohnson Memorial HospitalManagerMiller's Health Systems INCManager
Source: Medicare provider data

Contact

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References & Resources

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