Miller's Merry Manor
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 15 Google reviews
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What this means for your family
This facility is highly regarded for its clean environment and dedicated, long-standing staff, particularly within the memory care unit. While the overall trend is positive, we recommend observing staff interactions during your tour and asking about their current infection control and sick-leave policies to address concerns raised in earlier reviews.
Google Reviews
Google Reviews
15 reviews on Google“Miller's Merry Manor receives high praise for its compassionate staff, clean environment, and thoughtful memory care unit. While some reviewers highlight excellent rehabilitation and long-term care experiences, there are isolated reports of concerns regarding staff professionalism and infection control protocols.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Engaging activities and community involvement
- Dignified and thoughtful memory care environment
Concerns
- Inconsistent adherence to health and safety protocols (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With your 5-star CMS health inspection rating, what specific protocols do you have in place to ensure that consistent safety and cleanliness standards are maintained throughout the day?
- 2I noticed your staffing rating is a 3 out of 5; could you tell me more about how you manage your staff-to-resident ratios to ensure everyone receives the attentive care your facility is known for?
- 3What are some of the most popular activities or community events that residents are currently participating in to stay engaged?
- 4How does your nursing team coordinate with local hospitals or specialists if a resident experiences a sudden medical change or emergency?
- 5I saw that your team occasionally responds to feedback online; how do you incorporate family input and suggestions into the daily operations of the facility?
- 6Given the focus on dignity in your memory care wing, how do you tailor the daily routine to meet the unique personal preferences of each resident?
Personalized based on this facility's data
Key Review Excerpts
“The thoughtfully chosen colors create warmth and help stimulate appetite, while the layout encourages socialization and connection.”
“This was the cleanest, nicest retirement/rehabilitation home I have ever seen in my entire life. It had a fresh clean smell, nice clean rooms, many nice common areas for visiting and relaxing.”
“The consistency in staff speaks volumes about the quality of care. My Grandmother was a resident here and my family grew to adore all the staff who cared for her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Miller's Merry Manor has a moderate inspection record with 7 deficiencies over three years, all corrected by the facility. The main recurring issues involve wound care and treatment protocols, infection control, and medication management. Additional deficiencies included resident dignity concerns, fire safety systems, and electrical equipment problems. All issues appear to be isolated to specific survey periods rather than persistent problems, and no complaints were filed by families during this timeframe.
Mar 23, 2026Routine11
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Apr 24, 2025Routine2
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
May 22, 2024Routine3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Miller's Merry Manor
for profit
Chain Affiliation
Miller's Merry Manor
14 facilities nationwide
Chain avg rating: 4.0/5 · Rank 5 of 14 (Best)
Ownership & Management
Owners
Johnson Memorial Hospital
Owner · Organization
Boyle, Patrick
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit millersmerrymanor.com
Medicare data downloads
Original nursing home datasets
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