Midtowne Assisted Living
Families consistently rate this highly — reviewers highlight warm and welcoming community atmosphere. Schedule a visit to confirm the fit.
based on 84 Google reviews
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What this means for your family
This facility is a wonderful choice for families seeking a warm, social, and clean environment with highly engaged staff. However, if your loved one requires intensive assistance with daily hygiene or has complex behavioral needs, you should conduct unannounced visits to verify that care standards are being consistently met.
Google Reviews
Google Reviews
84 reviews on Google“Midtowne Assisted Living is highly regarded by many families for its warm, home-like atmosphere and a staff that many describe as loving and attentive. However, some families have reported serious lapses in basic care, such as failure to assist with hygiene and laundry, and have expressed concerns regarding staff training and turnover.”
Quality Themes
Tap a score for detailsStrengths
- Warm and welcoming community atmosphere
- Compassionate and friendly staff members
- Engaging activities and social programs
- Clean and well-maintained facility
Concerns
- Failure to perform basic hygiene and laundry tasks (mentioned by 2 reviewers)
- Staff training and high turnover (mentioned by 2 reviewers)
- Difficulty managing residents with behavioral needs
Rating Trends
Tap a year to see what changed
Distribution · 90 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to 5-star reviews, often mentioning specific staff members and mission-driven slogans. For negative or mediocre reviews, they attempt to move the conversation offline to address concerns directly.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to community feedback; how do you ensure that the high standard of cleanliness and laundry services is maintained for every resident?
- 2We love the idea of a warm and welcoming atmosphere; what are some of the most popular social programs or engaging activities that residents participate in together?
- 3With your memory care certification, what specific training and support do your staff members receive to help manage more complex behavioral needs?
- 4How does the team handle medical emergencies or changes in health status during the overnight hours?
- 5Since we are looking for long-term stability, how does the facility approach staff training and retention to ensure a consistent team for the residents?
- 6Can you walk us through how the daily routine is structured to balance organized activities with personalized care?
Personalized based on this facility's data
Key Review Excerpts
“The personalized attention, love, and tenderness that she receives there is above and beyond. The staff truly love her and we know we picked the really place.”
“They would not follow thru on the most basic necessities such as bathing, doing her laundry, washing her hair and ensuring she gets a shower.”
“My father is in memory care and he likes it because of the smaller setting and his interactions with residents and staff. Out of dealing with two previous facilities, I wish I would have found Midtowne sooner.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Midtowne Assisted Living had one health code violation regarding food establishment rules in early 2023, which was corrected by March. Additionally, the facility received an administrative penalty of $2,350.00 in December 2023 related to failure to ensure residents were free from abuse, neglect, and exploitation.
Dec 12, 2023EnforcementPenaltyReport
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Jan 30, 2023Routine
Health Code (1 violations)
The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.
Ownership & Operations
Who Operates This Facility
Vop Midtowne Midlothian, LLC
for profit
CIVITAS SENIOR HEALTHCARE, LLC
CHARITY FARR
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
84 reviews from families & visitors
Official Website
Visit civitasseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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