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Nursing HomeMedicaid Investigative

Middleton Village Nursing and Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

6201 Elmwood Ave, Meadows · Middleton, WI 5356297 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 67 Google reviews

5
4
3
2
1
Middleton Village Nursing and Rehab Nursing Home in Middleton, WI — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (18 vs median 7)
  • High RN turnover (62%)

Bottom 25% in WI · Below recommended RN staffing · Worst in SHLOMO HOFFMAN chain · $84,573 in fines

Source: Medicare data

What this means for your family

While the facility is physically clean and offers strong therapy services, the recurring reports of long wait times for call lights and inconsistent staffing are significant red flags. If you choose this facility, I strongly recommend visiting during off-hours or weekends to observe the actual level of care, and ensure you have a clear plan for how you will monitor your loved one's daily needs and medical updates.

Google Reviews

Google Reviews

67 reviews on Google
Middleton Village Nursing and Rehab receives highly polarized feedback, with some families praising the clean facility and dedicated individual staff members, while others report severe neglect and communication failures. Recurring complaints highlight significant issues with call light response times, inconsistent staffing levels, and poor management of medical and dietary needs. Prospective families should be aware that experiences appear to vary significantly depending on the specific staff on duty and the level of oversight required.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean8.0Activities5.0Meds2.0Memory2.0Comms3.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Highly competent and compassionate individual staff members
  • Effective physical and occupational therapy programs
  • Welcoming and professional reception/administrative staff

Concerns

  • Slow or non-existent response to call lights (mentioned by 5 reviewers)
  • Understaffing, particularly on weekends and off-shifts (mentioned by 4 reviewers)
  • Poor communication regarding medical care and appointments (mentioned by 3 reviewers)
  • Unsanitary conditions or poor food quality (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'13(2)'17(6)'19(2)'21(11)'23(12)'25(6)

Distribution · 71 analyzed

5
41
4
8
3
0
2
4
1
18

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that staffing levels can fluctuate, what is your specific protocol for ensuring call lights are answered promptly during weekends and evening shifts?
  • 2I noticed the facility has had recent challenges with communication; what is the standard process for updating families on medical appointments and changes in care?
  • 3Since therapy services are a noted strength here, how do you integrate those programs into the daily routine for residents who need ongoing rehabilitation?
  • 4What steps are currently being taken to improve the dining experience and ensure that meal quality meets the nutritional and personal preferences of the residents?
  • 5With the current focus on enhancing medication management, could you walk me through the safety checks you have in place to ensure accuracy and consistency?
  • 6How do you address concerns regarding facility cleanliness to ensure that the environment remains comfortable and sanitary for all residents?

Personalized based on this facility's data


Key Review Excerpts

I would say Leroy (CNA) is a HUGE asset to this facility. He is kind, compassionate, and always wears a smile. The residents look forward to seeing him as do the visitors.

Family member · 2025★★★★

The staff were genuinely interested in making sure our sister was as comfortable as possible. They listened to our concerns and responded appropriately. Communication with staff was mostly good. Weekends were a challenge at times due to staff rotations.

Family member · 2021★★★★

There are consist issues at this facility and with multiple residents. From cleanliness, food/diet, kitchen staff, nursing, the list goes on. Takes them forever to answer the call lights, the residents have to call for every little thing they need.

Grandchild of resident · 2018★★★★★
Source: 67 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.69hrs
92%
Registered nurses for medical care
Total Nursing
4.12hrs
OK
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility71.4%
Worse than Avg
Here
71.4%
US
12.1%
WI
5.2%
Dane
3.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.9%
Better than Avg
Here
4.9%
US
15.3%
WI
19.9%
Dane
20.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.8%
Better than Avg
Here
8.8%
US
14.4%
WI
16.7%
Dane
13.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility19.0%
Mixed vs Avgs
Here
19.0%
US
19.5%
WI
16.8%
Dane
11.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility22.7%
Mixed vs Avgs
Here
22.7%
US
19.4%
WI
25.0%
Dane
29.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
93.4%
WI
95.6%
Dane
95.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
81.8%
WI
86.6%
Dane
87.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.7%
Better than Avg
Here
91.7%
US
79.8%
WI
82.2%
Dane
87.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.9%
Worse than Avg
Here
4.9%
US
1.6%
WI
1.3%
Dane
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
4penalties
Above state avg (9.8)
47 complaint-triggered
$84,573 in fines

This facility has a concerning pattern with 47 complaint-triggered deficiencies, indicating families have repeatedly filed reports about care problems. The most frequent issues involve abuse/neglect reporting failures, medication management, and accident prevention/safety hazards. Recent violations in 2024-2025 show ongoing problems with abuse investigations, pharmacy services, and food safety, suggesting persistent care quality issues despite provider corrections. Families should carefully evaluate whether this facility can meet their loved one's safety and care needs.

Mar 5, 2026Routine
19
0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0838Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Oct 8, 2025Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

May 7, 2025Complaint
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Oct 28, 2024Routine
16
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0342Potential for harm · PatternCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0606Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Oct 28, 2024Complaint
6
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 24, 2024Complaint
3
0940Potential for harm · PatternCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Federal Penalties

Fine

Oct 28, 2024

$55,734

Payment Denial

Oct 28, 2024

10-day denial

Fine

Apr 18, 2024

$12,038

Fine

Jun 21, 2023

$16,801

Ownership & Operations

Who Operates This Facility

Owner / Operator

Middleton Village Nursing and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Shlomo Hoffman

Chain Size

10 facilities nationwide

Chain avg rating: 2.4/5 · Rank 9 of 9 (Worst)

Ownership & Management

Owners

Jeidel, Jacob

Owner

60%

Shkop, Benjamin

Owner

20%

Key personnel

Jacobson, EricW-2 Managing EmployeeJeidel, JacobOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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