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Nursing HomeMedicaid

Mi Casita Nursing and Rehabilitation

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2400 Quaker Ave, Coronado · Lubbock, TX 7941095 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 10 Google reviews

5
4
3
2
1
Mi Casita Nursing and Rehabilitation Nursing Home in Lubbock, TX — Street View
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What this means for your family

While the physical therapy team is highly regarded, the facility has significant documented issues with cleanliness and physical safety hazards. Families should prioritize a physical walkthrough to inspect for maintenance issues and ask for specific details regarding their housekeeping protocols and emergency response procedures.

Google Reviews

Google Reviews

10 reviews on Google
Families should exercise significant caution due to serious reports of poor hygiene, unmonitored medical emergencies, and billing disputes. While some reviewers praise the physical therapy and nursing staff, others have documented dangerous facility conditions like protruding nails and broken furniture.

Quality Themes

Tap a score for details
Food1.0Staff5.0Clean2.0Activities1.0Meds1.0MemoryN/AComms2.0Value6.0

Strengths

  • Phenomenical physical therapy staff
  • Friendly and accommodating initial reception
  • Effective wound care services
  • Affordable option for tight budgets

Concerns

  • Poor facility cleanliness and hygiene (mentioned by 2 reviewers)
  • Unsafe physical environment (broken furniture/nails) (mentioned by 2 reviewers)
  • Inaccurate medical monitoring/equipment
  • Unexpected billing and Medicare disputes

Rating Trends

Tap a year to see what changed

2343.02015(2)2.52017(2)3.32018(3)5.02019(2)1.02023(1)1.02025(2)5.02026(1)

Distribution · 13 analyzed

5
4
4
2
3
2
2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We are so glad to hear the reception team is so welcoming; how do you ensure that same friendly communication continues between the clinical staff and our family members?
  • 2Since we've heard great things about your physical therapy team, could you tell us more about how they work with residents to meet their mobility goals?
  • 3What specific protocols do you have in place to ensure the facility remains clean, hygienic, and well-maintained for the residents?
  • 4How do you manage medication administration and monitor vital signs to ensure everything is being tracked accurately?
  • 5Could you describe the daily meal service and what kind of variety is offered to the residents?
  • 6What kind of social activities or group events are planned to keep the residents engaged and active during the week?

Personalized based on this facility's data


Key Review Excerpts

physical staff IS Phenomenal, love it.

Rehab patient · 2023☆☆☆☆

my husband was transferred here and this place is horrible nursing staff are good but yet haven't seen housekeeping around the kitchen counters are dirty

Long-term resident's family · 2025☆☆☆☆

There were nails sticking out the wall and at that time my husband didn't have good balance and would fall back so that nail sticking out scared me.

Rehab patient's family · 2018☆☆☆☆
Source: 10 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.19hrs
25%
Registered nurses for medical care
Total Nursing
2.97hrs
72%
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TX
2.5%
Lubbock
2.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.2%
Worse than Avg
Here
22.2%
US
14.4%
TX
16.1%
Lubbock
20.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.9%
Worse than Avg
Here
21.9%
US
15.3%
TX
14.9%
Lubbock
19.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
93.4%
TX
96.9%
Lubbock
95.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.9%
Mixed vs Avgs
Here
9.9%
US
15.4%
TX
9.4%
Lubbock
5.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
TX
98.0%
Lubbock
98.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.3%
Better than Avg
Here
93.3%
US
79.7%
TX
88.0%
Lubbock
91.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.2%
Better than Avg
Here
95.2%
US
81.8%
TX
89.2%
Lubbock
92.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.6%
Worse than Avg
Here
2.6%
US
1.6%
TX
1.5%
Lubbock
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Above state avg (9.1)
6 complaint-triggered
$88,521 in fines

Mi Casita has a concerning pattern of deficiencies with families filing multiple complaints that triggered investigations into abuse reporting and care planning issues. The facility repeatedly struggles with medication management errors, food safety and nutrition problems, and resident rights violations across multiple surveys from 2022-2025. While the facility reports correcting issues when cited, the recurring problems in core care areas like medication safety and nutrition, combined with ongoing complaint-triggered investigations, raise serious quality concerns.

Mar 27, 2026Routine
15
0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0929Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

0521Minimal · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Jan 8, 2025Routine
11
0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0800Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0521Minimal · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Jul 22, 2024Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Mar 12, 2024Complaint
1
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Feb 10, 2024Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Nov 29, 2023Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0521Minimal · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0912Minimal · Pattern

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Federal Penalties

Fine

May 24, 2023

$88,521

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hansford County Hospital District

Organization Type

for profit

Management Company

MI CASITA LTC PARTNERS INC

Administrator

JANET HUNTON

Chain Affiliation

Chain Name

Gulf Coast Ltc Partners

Chain Size

19 facilities nationwide

Chain avg rating: 2.4/5 · Rank 13 of 20

Ownership & Management

Owners

Hansford County Hospital District

Owner · Organization

100%

Key personnel

Lubb-Tex Properties, LLC5% or Greater Mortgage InterestBailey, JonathanOfficer / DirectorMi Casita Ltc Partners, INC.ManagerBergeron, BobbyManagerNicholson, LouisManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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