Mesun Health and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 127 Google reviews

Watch Mesun Health and Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (9 vs median 5.0)
- High staff turnover (56%)
- High RN turnover (75%)
Below average in GA · Meets national RN staffing standard · Above average staffing · $4,017 in fines
What this means for your family
While MeSun's hospice and therapy departments receive high praise for their compassion and expertise, the facility has a concerning history of neglect and poor communication in its nursing and rehabilitation units. If you choose this facility, we strongly advise daily, unannounced visits to monitor your loved one's hygiene and care, and to maintain direct contact with the social work team to ensure your concerns are addressed.
Google Reviews
Google Reviews
127 reviews on Google“MeSun Health and Rehabilitation Center receives highly polarized feedback, with many families praising the hospice and end-of-life care for its compassion and peaceful environment. However, there is a consistent and concerning pattern of reports regarding neglect, poor communication, and understaffing, particularly within the rehabilitation and long-term care units. Families should be aware that while some experiences are described as exemplary, others involve serious allegations of inadequate hygiene and medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and supportive hospice staff
- Clean, modern, and well-maintained facility
- Effective physical and occupational therapy teams
- Welcoming environment for visiting family members
Concerns
- Neglect and poor hygiene (e.g., bedsores, soiled linens) (mentioned by 9 reviewers)
- Understaffing and slow response times (mentioned by 7 reviewers)
- Poor communication from management and nursing staff (mentioned by 5 reviewers)
- Inadequate medical oversight or medication management (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 129 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and modern the facility is; could you show us the resident rooms and how you maintain the linens and hygiene standards?
- 2Since we want to ensure our loved one is always safe, what is your specific process for medication management and monitoring for any changes in their health?
- 3How do the nursing and management teams communicate updates to family members to ensure we are always in the loop regarding care changes?
- 4We are looking for a place with a vibrant atmosphere; what kind of daily activities or social events are currently available for residents?
- 5How do you ensure that call bells and resident requests are responded to promptly, especially during the night shifts?
- 6We've read that the hospice and therapy teams are very compassionate; how do you integrate physical or occupational therapy into a resident's daily routine?
Personalized based on this facility's data
Key Review Excerpts
“The hospice section treated my mom as if she was a member of their family. We could not have asked for kinder personnel. Each staff member showed that they cared and constantly asked if their was anything we need.”
“I found her nude in her bed with the exception of a rancid urine-soaked diaper and a bed sheet. She was also more confused than normal. I have been an RN for more than 23 years, and I know the difference between a diaper that's been wet for an hour or so versus one that has been for MANY hours.”
“The therapy staff did a wonderful job helping me get back on my feet during this time. Special thanks to Nici, Sherman, Antonio, Daniela, Edna, Shantal and Mgr Lisa for a wonderful experience.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
6
measures
1
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Mesun Health and Rehabilitation Center shows concerning patterns across 40 deficiencies over 4 surveys, with families filing complaints that triggered 9 violations. The facility has persistent issues with abuse protection and reporting, care planning, and infection control that recur across multiple years. While all deficiencies show correction dates, the repeated problems in critical safety areas suggest ongoing quality challenges that families should carefully consider.
Nov 21, 2025Routine7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nov 21, 2025Complaint2
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jul 18, 2024Routine8
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Meet other general requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jul 18, 2024Complaint5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Dec 6, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 25, 2022Routine16
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Report COVID19 data to residents and families.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Federal Penalties
Fine
Jul 18, 2024
$4,017
Payment Denial
Jul 18, 2024
2-day denial
Ownership & Operations
Who Operates This Facility
Mesun Health and Rehabilitation Center
for profit
Ownership & Management
Owners
Kim, Eugene
Owner
Kim, Hanson
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
127 reviews from families & visitors
Official Website
Visit mesunhealthservices.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Legacy Personal Care Home
2.1 miAssisted Living · Lawrenceville, GA
Bridge at Lawrenceville, the
3.0 miAssisted Living · Lawrenceville, GA
Life Care Ctr of Lawrenceville
3.0 miNursing Home · Lawrenceville, GA
Joy Home
3.0 miAssisted Living · Snellville, GA
Chandler Place
3.5 miAssisted Living · Lawrenceville, GA
Bestcare Senior Home 2
4.1 miAssisted Living · Lawrenceville, GA