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Nursing HomeMedicaid Investigative

Mesquite Post Acute Care

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

4510 27th Street, Coronado · Lubbock, TX 79410120 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 133 Google reviews

5
4
3
2
1
Mesquite Post Acute Care Nursing Home in Lubbock, TX — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • High staff turnover (92%)
  • High RN turnover (100%)

Bottom 25% in Texas · Critically understaffed (RN) · Very high staff turnover · Worst in THE ENSIGN GROUP chain · $132,185 in fines

Source: Medicare data

What this means for your family

This facility is an excellent choice for rehabilitation, as the therapy team is frequently cited as being top-tier. However, families should closely monitor the consistency of daily care and supply availability, as recent reviews suggest that staffing levels and resource management have become inconsistent.

Google Reviews

Google Reviews

133 reviews on Google
Mesquite Post Acute Care is currently undergoing significant transformations, with many reviewers praising recent renovations and a new management team that has improved the facility's atmosphere. While the rehab and therapy departments receive high praise for their effectiveness, some long-term concerns regarding staffing shortages, supply management, and inconsistent care quality persist.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean8.0ActivitiesN/AMedsN/AMemoryN/AComms7.0Value9.0

Strengths

  • Exceptional rehabilitation and therapy teams
  • Recent facility renovations and modern upgrades
  • Compassionate and dedicated dietary and nursing staff
  • Clean and fresh-smelling environment

Concerns

  • Staffing shortages and overworked employees (mentioned by 2 reviewers)
  • Inconsistent supply management (linens, wipes, briefs)
  • High staff turnover

Rating Trends

Tap a year to see what changed

2345.02025(131)2.02026(2)

Distribution · 133 analyzed

5
130
4
0
3
1
2
0
1
2
46 reviews posted between Dec 4, 2025Dec 13, 2025 · 46 were 5-star
22 reviews posted between Dec 8, 2025Dec 13, 2025 · 22 were 5-star
20 reviews posted between Nov 11, 2025Nov 14, 2025 · 19 were 5-star

How They Respond to Reviews

0%response rate
Good

The owner provides personalized responses that specifically mirror the language and key details used in each review. They demonstrate a consistent effort to acknowledge specific staff members or care qualities mentioned by the reviewer.

Questions for Your Tour

  • 1I noticed how much people praise the rehab and therapy teams here; how do you tailor those programs to help a resident regain their independence?
  • 2With the recent renovations and modern upgrades, what are some of the favorite new features of the facility for the residents?
  • 3How do you ensure that essential supplies like linens and personal care items are always well-stocked and readily available for every resident?
  • 4Since the nursing and dietary staff are so highly regarded, how do you support them to ensure they have what they need to provide consistent care?
  • 5What is the process for handling a medical emergency or a sudden change in health during the overnight hours?
  • 6What kind of daily activities or social events do you have planned to keep residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The PTA, Logan Lynskey, has worked wonders with my dad, he had him up and walking within 2 days of his arrival

Family member of rehab patient · 2025★★★★★

The new renovations are beautiful and it always seems clean and smells great any time I visit

Long-term resident's family · 2025★★★★★

The nursing and CNA staff are overworked. They can’t attend residents with the respect that they deserve. Their call system doesn’t work.

Family member · 2026☆☆☆☆
Source: 133 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.25hrs
34%
Registered nurses for medical care
Total Nursing
3.06hrs
75%
All nurses + aides combined
Staff Turnover
81%
Lower is better (< 30% = good)
RN Turnover
78%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

4

measures

Worse Than Avg

10

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility50.5%
Worse than Avg
Here
50.5%
US
93.4%
TX
96.9%
Lubbock
99.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility33.8%
Worse than Avg
Here
33.8%
US
15.3%
TX
14.9%
Lubbock
18.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility31.1%
Worse than Avg
Here
31.1%
US
19.5%
TX
18.4%
Lubbock
19.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
12.1%
TX
2.5%
Lubbock
2.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.2%
Better than Avg
Here
5.2%
US
15.4%
TX
9.4%
Lubbock
5.9%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility90.6%
Worse than Avg
Here
90.6%
US
95.5%
TX
98.0%
Lubbock
98.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility29.3%
Worse than Avg
Here
29.3%
US
81.8%
TX
89.2%
Lubbock
96.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility63.6%
Worse than Avg
Here
63.6%
US
79.7%
TX
88.0%
Lubbock
93.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.9%
Worse than Avg
Here
3.9%
US
1.6%
TX
1.5%
Lubbock
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
3penalties
Near state avg (9.1)
19 complaint-triggered
$132,185 in fines

Families have filed 18 complaints triggering federal investigations, raising serious concerns about this facility's care quality. The most recurring problems involve abuse and neglect protection, medication management, and infection control. While the facility has correction dates for most deficiencies, the pattern of repeated issues across multiple surveys—particularly ongoing problems with abuse prevention and medication services—suggests persistent care challenges that families should carefully consider.

Nov 19, 2025Complaint
1
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Mar 27, 2025Routine
5
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0912Minimal · Pattern

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Mar 27, 2025Complaint
2
0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Aug 16, 2024Complaint
1
0600Immediate jeopardy · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Apr 18, 2024Complaint
2
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 15, 2024Routine
9
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0552Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0912Minimal · Pattern

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Federal Penalties

Fine

Aug 16, 2024

$8,176

Fine

Feb 7, 2024

$4,112

Fine

Sep 27, 2023

$119,897

Ownership & Operations

Who Operates This Facility

Owner / Operator

Yellow Ridge Healthcare LLC

Organization Type

for profit

Administrator

NANCY TRANTHAM

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

338 facilities nationwide

Chain avg rating: 2.9/5 · Rank 80 of 84 (Worst)

Ownership & Management

Key personnel

Burnam, SoonManaging Control - Governing BodySkinner, DerekManaging Control - Governing BodyTrantham, NancyManaging Control - Governing BodyAshton, AndrewOfficer / DirectorBurnam, SoonOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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