Nursing HomeMedicaid

Merry Heart Nursing Home

Strong Medicare quality ratings; public reviewers often praise clean and well-maintained facility. Still worth an in-person visit.

200 Rt 10 West, Succasunna · Succasunna, NJ 07876|113 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.9/5

based on 35 Google reviews

(973) 584-4000 Directions Website

Street View

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What this means for your family

Merry Heart Nursing Home has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean and well-maintained facility and engaging activities and musical entertainment. Review the component ratings and current source records before deciding.

Google Reviews

38 public Google reviews available

Merry Heart Nursing Home receives highly polarized feedback, with many visitors and entertainers praising the clean, welcoming environment and kind staff. However, multiple families report serious concerns regarding administrative transparency, responsiveness to resident needs, and potential understaffing during off-hours.

Quality Themes

Tap a score for details

Strengths

Clean and well-maintained facility
Engaging activities and musical entertainment
Professional and compassionate direct-care staff
Successful short-term rehabilitation outcomes

Concerns

Poor administrative communication and difficult admissions process (mentioned by 3 reviewers)
Neglect or lack of responsiveness to resident needs (mentioned by 3 reviewers)
Understaffing, particularly during nights or outbreaks (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 38 analyzed

How They Respond to Reviews

30%response rate

This facility responds to some reviews.

Questions for Your Tour

1I noticed the facility has a great reputation for musical entertainment and activities; could you walk us through what a typical week of engagement looks like for residents?
2We understand that navigating the admissions process can be complex; what steps do you take to ensure families feel supported and well-informed once the transition begins?
3Given that food and dining is an area you are looking to improve, could you share how resident feedback is incorporated into menu planning and meal quality?
4How does your leadership team ensure that communication remains consistent and responsive for families, especially when they have questions about their loved one's care?
5With your strong staffing rating, how do you maintain consistent oversight and responsiveness to resident needs during the overnight hours?
6Could you explain your current protocols for medication management and how you ensure accuracy and timely administration for residents with complex health needs?

Personalized based on this facility's data

Key Review Excerpts

“The staff are very caring, and the facility is very clean and bright. After spending the first 5 days in their adult day care, I can already see positive changes in my mom who is 93 years old!”

Memory care family member · 2023★★★★★

“My dad had a terrible experience here. He came out in worse shape than when he came in. He was ignored by the staff even when crying out for help repeatedly. He had many sores on his body.”

Long-term resident's family · 2022★☆☆☆☆

“Had knee replacement surgeries and both admissions were great experiences. I picked Merry Heart because of the cleanliness and happy/experienced staff.”

Rehab patient · 2023★★★★★

Source: 38 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.09hrs

Registered nurses for medical care

Total Nursing

3.71hrs

90%

All nurses + aides combined

Staff Turnover

29%

Lower is better (< 30% = good)

RN Turnover

33%

Lower is better (< 30% = good)

Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents needing more daily help over time

↓ Lower is better

This Facility23.4%

Worse than Avg

Here

23.4%

13.9%

8.7%

Morris

9.2%

Residents whose walking got worse

↓ Lower is better

This Facility22.6%

Worse than Avg

Here

22.6%

14.1%

8.2%

Morris

8.5%

Residents with depression symptoms

↓ Lower is better

This Facility0.5%

Better than Avg

Here

0.5%

12.8%

12.1%

Morris

11.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents who got a urinary tract infection

↓ Lower is better

This Facility6.1%

Worse than Avg

Here

6.1%

1.6%

0.8%

Morris

0.9%

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility2.5%

Better than Avg

Here

2.5%

4.6%

5.4%

Morris

6.8%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility15.3%

Better than Avg

Here

15.3%

19.0%

15.6%

Morris

16.5%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility96.8%

Better than Avg

Here

96.8%

79.8%

80.1%

Morris

76.7%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility94.3%

Better than Avg

Here

94.3%

82.0%

79.0%

Morris

78.9%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.4%

Better than Avg

Here

0.4%

1.6%

1.2%

Morris

1.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

23findings in history

Latest survey: 5 · near NJ avg (8.5)

2 complaint-triggered findings

Merry Heart has faced multiple deficiencies across fire safety, electrical systems, and care quality, with two complaint-triggered issues including failure to report suspected abuse and safety hazards. The facility shows recurring problems with fire safety systems, food handling, and electrical systems across three surveys. While all deficiencies have correction dates, families should note that concerns prompted reports about abuse reporting and accident prevention.

Jan 16, 2025Routine11 findings

0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0361Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jan 16, 2025Complaint1 finding

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 5, 2024Routine5 findings

0728Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Jan 5, 2024Complaint1 finding

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Nov 12, 2021Routine5 findings

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Merry Heart Nursing Home

Organization Type

for profit

Ownership & Management

Owners

Bonifacio, Blanquita

Owner

50%

Bonifacio, Maximo

Owner

50%

Key personnel

Sunga, WiljunW-2 Managing Employee

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(973) 584-4000

merryheart.com

200 Rt 10 West

Succasunna, NJ 07876

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

35 reviews from families & visitors

Official Website

Visit merryheart.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.