Meridian Care of Hebbronville
Strong Medicare quality ratings; families often praise friendly and courteous personnel. Still worth an in-person visit.
based on 27 Google reviews
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What this means for your family
The facility is praised for its friendly staff and excellent dietary services, making it a pleasant environment for residents. However, you should prioritize asking management about specific protocols for RN coverage and nursing availability during evening and overnight shifts, as recent reports indicate significant gaps in after-hours care.
Google Reviews
Google Reviews
27 reviews analyzed“Families can expect a friendly and courteous staff that often treats residents like family, with specific praise for the dietary department and cleanliness. However, there are serious concerns regarding nursing availability and patient supervision during evening and after-hours periods.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and courteous personnel
- Clean and pleasant-smelling environment
- High-quality dietary/food services
- Compassionate care approach
Concerns
- Lack of RN/nursing availability after hours
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the food and the pleasant atmosphere here; could you tell us more about what a typical daily meal schedule looks like for residents?
- 2Since we want to ensure constant peace of mind, how is medical supervision and nursing coverage managed during the overnight hours?
- 3We are looking for a place with a very compassionate approach to care; how do your staff members build personal connections with the residents?
- 4With 60 residents in the facility, how do you ensure that each person's specific daily routine and activity preferences are met?
- 5In the event of a medical emergency during the late evening or early morning, what is the specific protocol for getting immediate care?
- 6We noticed your high ratings for cleanliness and staff friendliness; how do you maintain such a high standard of care and environment for your residents?
Personalized based on this facility's data
Key Review Excerpts
“My Dad was a resident there until his death this past Nov. 27, 2017... The staff there only show my Dad the best care... Big thank you to Gilda and Christine for always being so helpful!”
“In the evening hours patients are left alone for long hours. In one incident of trying to get a hold of a nurse, a patient answered the phone saying no nurses are in the area.”
“Great staff , especially the dietary department, great food.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaint reports about resident rights issues including improper discharge procedures, and the facility has recurring problems with medication management and care planning across multiple surveys. The facility shows a pattern of deficiencies in medication safety, resident assessment, and quality of care, though all violations have been reportedly corrected by the provider.
Dec 4, 2025Routine4
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Oct 29, 2025Complaint2
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Sep 5, 2024Routine5
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Rj Meridian Care of Hebbronville Ltd
for profit
GILDA MONTALVO
Chain Affiliation
Rj Meridian Care
5 facilities nationwide
Ownership & Management
Owners
Balentine, Jay
Owner
Lozano, Ramiro
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit meridiancareheb.com
Medicare data downloads
Original nursing home datasets
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