Menifee Lakes Post Acute
Strong Medicare quality ratings; families often praise compassionate individual nursing staff. Still worth an in-person visit.
based on 66 Google reviews

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What this means for your family
While you may find exceptional individual caregivers and physical therapists here, the facility has a documented pattern of serious medical errors and neglect. If you choose this facility, you must be prepared to provide hands-on oversight of wound care, medication timing, and hygiene, as the administration and general staffing levels have been frequently criticized for failing in these areas.
Google Reviews
Google Reviews
66 reviews on Google“Families should exercise extreme caution, as many reviews report severe medical neglect, including untreated bedsores, medication errors, and failure to monitor vital signs like blood sugar. While some individual nurses and therapists receive high praise for their compassion, there are recurring, critical reports of poor administration, hygiene issues, and dangerous staffing shortages.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate individual nursing staff
- Effective physical therapy and rehab services
- Friendly front desk and administrative personnel
Concerns
- Severe medical neglect and wound care failures (mentioned by 4 reviewers)
- Inadequate staffing levels and slow response times (mentioned by 6 reviewers)
- Poor facility cleanliness and hygiene (mentioned by 3 reviewers)
- Unprofessional or incompetent administration and case management (mentioned by 3 reviewers)
- Poor food quality and nutrition (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 71 analyzed
How They Respond to Reviews
The owner uses a standardized template to address all negative reviews, directing complainants to a specific phone number. Positive reviews receive a separate, warm, but still templated expression of gratitude.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff and the effectiveness of your rehab services; how do you ensure that level of care remains consistent during shift changes?
- 2Since we want to make sure all medical needs are met promptly, what is your specific protocol for managing medication administration and ensuring wound care is handled with high precision?
- 3What steps is the facility currently taking to improve response times for call bells and to ensure there is always enough staff available to assist residents immediately?
- 4We are curious about the dining experience; could you tell us more about the nutritional quality of the meals and how the menu is planned for the residents?
- 5How does the administration handle communication with families to ensure we are always kept in the loop regarding any changes in a loved one's health or care plan?
- 6What does a typical day look like for residents in terms of social activities and keeping them engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“My dad is diabetic and they didn't check his sugar before giving him insulin. He went down to 25 and basically when into a diabetic coma.”
“I noticed one particular CNA Leenah who personified every great aspect of taking care of the patients under her charge. She clearly loves taking care of patients and it showed.”
“My mom was here for 21 days. I thought the care was okay, not great not terrible. All of that changed today. She was brought home yesterday and we discovered a very large bed sore on her backside.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Menifee Lakes Post Acute shows concerning patterns with families filing numerous complaints triggering 22 out of 70 total deficiencies across 23 surveys. The most recurring issues involve infection control, resident rights violations, and medication management problems. While all identified deficiencies show correction dates, the persistent nature of similar problems—particularly infection control appearing repeatedly from 2019 through 2026—suggests ongoing operational challenges that warrant careful consideration during your visit.
Mar 13, 2026Complaint4
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 12, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 7, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 13, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Mar 13, 2025Routine16
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Feb 21, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ownership & Operations
Who Operates This Facility
Menifee Lakes Post Acute
for profit
Chain Affiliation
David Johnson
47 facilities nationwide
Chain avg rating: 3.2/5 · Rank 14 of 45
Ownership & Management
Owners
Johnson, Frank
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
66 reviews from families & visitors
Official Website
Visit menifeelakespostacute.com
Medicare data downloads
Original nursing home datasets
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