Memorial Woodland Village Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 25 Google reviews
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What this means for your family
Given the consistent reports of neglect and slow response times, we strongly advise families to visit frequently and unannounced to monitor the quality of care. While some staff members are praised, the facility's history of poor communication and alleged abuse makes it a high-risk choice; consider other options if your loved one requires significant assistance with daily living.
Google Reviews
Google Reviews
25 reviews analyzed“Memorial Woodland Village Nursing Center receives highly polarized feedback, with numerous reports of neglect, poor food quality, and unprofessional staff behavior. While a few reviewers mention positive experiences with specific nurses, the recurring themes of slow response times, theft of personal items, and inadequate care suggest significant operational inconsistencies.”
Quality Themes
Tap a score for detailsStrengths
- Some individual nurses provide compassionate care
- Professional and friendly staff mentioned in select cases
- Effective for some mobile rehab patients
Concerns
- Neglect and slow response to resident needs (mentioned by 6 reviewers)
- Poor food quality and temperature (mentioned by 3 reviewers)
- Staff rudeness and unprofessional conduct (mentioned by 5 reviewers)
- Theft or loss of personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent feedback regarding staffing levels, could you explain how you ensure timely responses to call lights and resident needs throughout the day and night?
- 2I noticed the facility has had some challenges with food quality and temperature; what specific improvements or changes are you making to the dining experience for residents?
- 3How do you handle the security and tracking of personal belongings to ensure residents' items remain safe and accounted for?
- 4With the current staffing ratings, what steps is the facility taking to improve staff retention and ensure consistent, professional care for all residents?
- 5How do you maintain clear and proactive communication with families regarding changes in a resident's health or daily well-being?
- 6Could you walk me through your protocols for medical emergencies and how you coordinate care with local hospitals when a resident’s needs exceed on-site capabilities?
Personalized based on this facility's data
Key Review Excerpts
“This place is awful , there is people hollowing for just a glass of water, begging and pleading for them to bring water, my patient there had to throw something in the hallway because they never answered her when she pushed the button !”
“They were horribly rude to my grandmothers roommate and wouldn’t help her get in or out of the bed, sit up, eat, anything. She would lay in bed and just cry quietly until someone would finally come in and say “what you cryin for???? Well what can i do about it””
“These people were very abusive to my father. They were supposed to be doing rehab and didn’t and lied to the insurance company and said they did twice a day. Just threw the food tray on the table and not fed him.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
3
measures
7
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaints that triggered inspections, revealing concerning patterns in meal service, daily care assistance, and protection of residents' belongings. The facility shows recurring issues with food safety and dietary services across multiple surveys, along with problems in resident assessment and care planning that persist over time. While all deficiencies show correction dates, the repeated nature of complaints and similar violations suggests ongoing operational challenges that warrant careful consideration during visits.
Jun 26, 2025Routine8
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Feb 29, 2024Routine4
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Feb 29, 2024Complaint4
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jul 12, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jan 28, 2022Routine2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Ownership & Operations
Who Operates This Facility
Memorial Woodland Village Nursing Center
for profit
Ownership & Management
Owners
City of Gulfport
Owner · Organization
Harrison County Board of Supervisors
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit wearememorial.com
Medicare data downloads
Original nursing home datasets
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