Medilodge of Yale
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 64 Google reviews
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What this means for your family
While MediLodge of Yale is frequently praised for its exceptional therapy and nursing staff, recent reviews indicate a concerning trend regarding facility maintenance and staffing ratios. When touring, we strongly recommend asking for a specific breakdown of current staffing levels per shift and inspecting the condition of the equipment and rooms to ensure they meet your standards for safety and comfort.
Google Reviews
Google Reviews
64 reviews analyzed“MediLodge of Yale receives high praise for its dedicated therapy team and compassionate nursing staff, with many families noting that their loved ones feel well-cared for. However, there is a recurring pattern of serious concerns regarding facility maintenance, understaffing, and inconsistent communication from management. While many residents and families report positive experiences, others have highlighted critical issues with safety protocols and the physical condition of the building.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Compassionate and friendly nursing staff
- Warm, welcoming atmosphere
- Strong support for long-term dementia care
Concerns
- Chronic understaffing leading to delayed care (mentioned by 3 reviewers)
- Poor facility maintenance and outdated equipment (mentioned by 3 reviewers)
- Inconsistent or unresponsive management communication (mentioned by 2 reviewers)
- Inadequate fall prevention and safety protocols (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; what is your preferred method for families to communicate with management if they have concerns or questions?
- 2Given the importance of consistent care, how does your leadership team monitor staffing levels to ensure residents receive timely assistance throughout the day?
- 3I’ve read great things about your therapy programs, but could you tell me more about the daily social activities and dining experience available to keep residents engaged?
- 4What specific protocols and equipment upgrades do you have in place to ensure resident safety and fall prevention?
- 5Since the facility has been around for some time, what is your current plan or schedule for updating the physical environment and equipment to ensure a comfortable living space?
- 6In the event of a medical emergency, what is your process for stabilizing a resident and how quickly is the family typically notified?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy team knocked it out of the park. They turned me from handicapped to handicapable.”
“The biggest issue is the unsafe and unrealistic staffing expectations. It is extremely concerning that only one CNA is assigned to a hall with 14 or more residents.”
“The staff is great but the place is rundown and don't meet quality standards that you expect for a loved one. The therapist are great but have primitive equipment to use.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed a complaint that led to findings about inadequate treatment and care, which is concerning since this issue has persisted across multiple surveys since 2023. The facility shows recurring problems with care planning, treatment according to physician orders and resident preferences, and building safety systems including fire sprinklers and electrical equipment. While all deficiencies have reported correction dates, the repeated nature of care-related issues warrants careful evaluation during any visit.
Jul 9, 2025Routine6
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 23, 2024Routine6
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 2, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 15, 2023Routine2
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Medilodge of Yale
for profit
Chain Affiliation
Medilodge
50 facilities nationwide
Chain avg rating: 3.2/5 · Rank 9 of 50 (Best)
Ownership & Management
Owners
Fifteeninone Corporate Group INC.
Owner · Organization
B&y Trust
Owner (parent company) · Organization
Craig Flashner 2007 Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
64 reviews from families & visitors
Official Website
Visit medilodgeofyale.com
Medicare data downloads
Original nursing home datasets
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