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Nursing HomeMedicaid Investigative

Medilodge of St. Clair

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

4220 S. Hospital Drive, East China, MI 48054158 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 74 Google reviews

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1/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Above-median deficiencies (13 vs median 8.0)

Below average in MI · Meets national RN staffing standard · Above recommended total nurse staffing · No penalties on record

Source: Medicare data

What this means for your family

While some families report excellent outcomes with the rehab therapy team, the recent cluster of reports regarding facility cleanliness and neglect is concerning. We strongly advise you to conduct an unannounced visit during a weekend or evening shift to observe staffing levels and hygiene standards for yourself before committing.

Google Reviews

Google Reviews

74 reviews on Google
Medilodge of St. Clair receives highly polarized feedback, with many families praising the dedicated nursing and therapy staff, while others report severe concerns regarding cleanliness, understaffing, and neglect. While some visitors highlight a clean, welcoming environment, multiple reviewers have documented issues with hygiene, slow response times for call buttons, and poor communication regarding medical care.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean3.0Activities8.0Meds2.0Memory6.0Comms4.0ValueN/A

Strengths

  • Dedicated and caring nursing/therapy staff
  • Convenient location near local hospital
  • Helpful admissions and administrative support
  • Active and engaging activities department

Concerns

  • Chronic understaffing leading to long wait times for assistance (mentioned by 6 reviewers)
  • Poor facility cleanliness, odors, and hygiene issues (mentioned by 6 reviewers)
  • Inadequate communication regarding medical changes or discharge (mentioned by 4 reviewers)
  • Missing personal belongings or clothing (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(8)'18(4)'20(4)'22(7)'24(21)'26(4)

Distribution · 77 analyzed

5
44
4
10
3
0
2
3
1
20

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We noticed the administrative team is very responsive to feedback; how does the facility ensure that updates about medical changes or discharge plans are communicated clearly to families?
  • 2With such a high rating for staffing, how do you ensure that residents receive timely assistance with their daily needs, especially during busier shifts?
  • 3What specific steps are being taken to maintain high standards of cleanliness and hygiene in the resident rooms and common areas?
  • 4Could you tell us more about the activities department and how they keep residents engaged and social throughout the week?
  • 5How is the medication management process structured to ensure accuracy and safety for every resident?
  • 6In the event of a medical emergency, what is the protocol for coordinating care with the nearby hospital?

Personalized based on this facility's data


Key Review Excerpts

My 96 year old aunt has been a resident here for several years and has only good things to say about the facility and the staff. My wife and I visit occasionally and they even had us bring our 3 little dogs in.

Long-term resident's family · 2023★★★★★

My son suffered a TBI and was in Wisconsin hospitals for almost 8 months. Couldn't get any facilities to take him in Michigan. On November 3 he arrived here heavily drugged on all kinds of medications. They have since reduced and changed some medications and he is doing so much better.

Long-term resident's family · 2023★★★★

My dad was there January of last year (2024)... and it was awful. He fell and hit his head and was on the floor over 40 minutes before he got help. Even though he was bleeding from his head, they did not take him to the ER and did not call his family.

Rehab patient's family · 2025☆☆☆☆
Source: 74 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.81hrs
OK
Registered nurses for medical care
Total Nursing
4.06hrs
99%
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
12.1%
MI
4.2%
St. clair
36.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.1%
Better than Avg
Here
7.1%
US
15.4%
MI
15.0%
St. clair
20.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility83.0%
Worse than Avg
Here
83.0%
US
93.4%
MI
95.2%
St. clair
90.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility87.5%
Worse than Avg
Here
87.5%
US
95.5%
MI
95.0%
St. clair
88.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.6%
Better than Avg
Here
8.6%
US
14.4%
MI
11.2%
St. clair
14.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.3%
Better than Avg
Here
10.3%
US
15.3%
MI
13.1%
St. clair
15.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility31.4%
Worse than Avg
Here
31.4%
US
81.8%
MI
83.0%
St. clair
74.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility33.9%
Worse than Avg
Here
33.9%
US
79.7%
MI
79.5%
St. clair
60.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Mixed vs Avgs
Here
2.0%
US
1.6%
MI
1.2%
St. clair
2.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
Above state avg (9.8)
13 complaint-triggered

This facility has a concerning pattern of recurring deficiencies across multiple areas, with families filing 13 complaint-triggered reports. The most persistent problems involve fire safety systems (sprinkler maintenance, exit signs), medication management, and infection control, with issues repeating across surveys from 2023 to 2025. While the facility corrects deficiencies when cited, the repeated violations in critical safety areas suggest systemic challenges that warrant careful consideration before placement.

Dec 10, 2025Routine
12
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0925Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0559Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 10, 2025Complaint
3
0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Sep 4, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 21, 2025Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Oct 3, 2024Routine
20
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0925Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 9, 2023Routine
5
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Medilodge of St. Clair

Organization Type

for profit

Chain Affiliation

Chain Name

Medilodge

Chain Size

53 facilities nationwide

Chain avg rating: 3.2/5 · Rank 29 of 50

Ownership & Management

Owners

Fifteeninone Opco Group LLC

Owner · Organization

100%

B&y Healthcare S CORP

Owner (parent company) · Organization

B&y Trust

Owner (parent company) · Organization

Cody Healthcare S CORP

Owner (parent company) · Organization

Craig Flashner 2007 Trust

Owner (parent company) · Organization

Key personnel

Norcross, RobertContracted Managing EmployeeRogers, StaceyContracted Managing EmployeeKirk, KristineW-2 Managing EmployeeFlashner, CraigOfficer / DirectorPerlstein, YitzchokOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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