Medilodge of Rogers City
Strong Medicare quality ratings; families often praise compassionate and attentive nursing/cna staff. Still worth an in-person visit.
based on 47 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff and effective rehabilitation programs, making it a strong candidate for recovery or long-term care. However, families should specifically inquire about room temperature control and dietary accommodations, as these were noted as areas of concern by some residents.
Google Reviews
Google Reviews
47 reviews analyzed“Medilodge of Rogers City receives high praise for its compassionate, friendly staff and clean, welcoming environment, particularly from families of long-term residents and those utilizing rehab services. While the majority of reviews are glowing, a small minority of reviewers have raised serious concerns regarding facility climate control, food quality, and occasional staffing challenges.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing/CNA staff
- Clean and well-maintained facility
- Effective rehabilitation programs
- Welcoming, family-oriented atmosphere
- Engaging activities and community events
Concerns
- Understaffing issues (mentioned by 2 reviewers)
- Poor facility climate control (lack of AC/hot rooms) (mentioned by 2 reviewers)
- Dissatisfaction with food quality and dietary options (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you are very active in responding to family feedback online; how do you typically incorporate that family input into your daily care planning?
- 2With the warmer months approaching, could you walk me through your current climate control and air conditioning capabilities for resident rooms?
- 3I see that you have a strong 5-star staffing rating, but I’d love to hear how you ensure consistent coverage and support for residents during shift changes?
- 4Given that dining is such an important part of daily life, what steps are you taking to improve the variety and quality of the meal options for residents?
- 5Could you share how your activity team balances the community events and social programming to ensure there is something engaging for everyone?
- 6In the event of a medical emergency, what is your protocol for coordinating care with local hospitals and keeping family members informed in real-time?
Personalized based on this facility's data
Key Review Excerpts
“The Harbor, memory unit, is a wonderful place. The staff are so caring, not only to the residents but to their families.”
“The rehab program was very effective in helping Mom get back to independent living and my Father received excellent end of life care.”
“The nurses are sometimes understaffed but, they do their best to care for the residents, things happen ! This family had no regrets about sending Mom and Dad to this facility...”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 24 deficiencies across recent surveys, including 3 complaint-triggered issues from families reporting problems with resident protection, infection control, and communication. Recurring problems span heating and ventilation systems, resident care quality, and bladder/bowel care management. While most issues appear corrected by the facility, the frequency of deficiencies and family complaints warrant careful evaluation during any visit.
Aug 28, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 1, 2025Routine5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
May 1, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Apr 9, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 1, 2024Routine5
Construction Deficiencies
Meet other general requirements.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Mar 16, 2023Routine11
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that sources of ignition are removed from patients receiving respiratory therapy.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Medilodge of Rogers City
for profit
Chain Affiliation
Medilodge
50 facilities nationwide
Chain avg rating: 3.2/5 · Rank 4 of 50 (Best)
Ownership & Management
Owners
Everest Opco Group LLC
Owner · Organization
B&y Healthcare S CORP
Owner (parent company) · Organization
B&y Trust
Owner (parent company) · Organization
Cody Healthcare S CORP
Owner (parent company) · Organization
Craig Flashner 2007 Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit medilodgeofrogerscity.com
Medicare data downloads
Original nursing home datasets
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