Medilodge of Midland
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 130 Google reviews
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What this means for your family
This facility has a very welcoming environment for visitors and a strong physical therapy team, which is great for short-term rehab. However, there are serious, recurring reports of nursing negligence and hygiene issues that families should investigate thoroughly. We strongly recommend asking for a tour of the actual living quarters rather than just the common areas and speaking directly with the nursing supervisor about their emergency response protocols.
Google Reviews
Google Reviews
130 reviews on Google“Medilodge of Midland receives frequent praise for its clean, well-maintained facility and a friendly, welcoming staff that makes visitors feel comfortable. While many families express gratitude for the attentive nursing and physical therapy teams, there are serious, recurring reports regarding inconsistent care, poor communication, and hygiene concerns. Prospective families should be aware of the stark contrast between the positive visitor experiences and the critical, often distressing accounts from long-term family members.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Welcoming and friendly reception staff
- Effective physical therapy department
- Attentive and compassionate nursing staff
Concerns
- Inconsistent or negligent nursing care (mentioned by 5 reviewers)
- Hygiene issues including urine odors and lack of bathing (mentioned by 3 reviewers)
- Poor communication regarding patient health status (mentioned by 2 reviewers)
- Inadequate infection control protocols (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 135 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that you are very active in responding to feedback online; what is your process for keeping families updated on a loved one's health status and daily progress?
- 2Given that some families have expressed concerns regarding hygiene and room cleanliness, what specific protocols do you have in place to ensure consistent housekeeping and bathing schedules?
- 3With your physical therapy department being a noted strength, how do you integrate those services into a resident's daily routine to ensure they stay active and engaged?
- 4Could you walk me through your current infection control protocols to help us understand how you maintain a safe and sanitary environment for all 107 residents?
- 5Some families have mentioned inconsistencies in nursing care; how do you ensure that every resident receives the same high level of attention and support throughout all shifts?
- 6We understand that dining is an area you are looking to improve; what kind of input or feedback loop do you have for residents to share their preferences and experiences with the food?
Personalized based on this facility's data
Key Review Excerpts
“When his heart stopped beating and he needed cpr, neither of the 2 nurses in his room at the time did anything. They froze. My husband had to initiate CPR to my dad and get him out of the wheelchair onto the ground.”
“The therapy workers really helped me understand the progress my dad is making there and what his motivation might be to get better. They chatted with me off hours and let me know some helpful things to keep in mind.”
“I am uncountable watching staff testing "guests" Blood Sugar at the dinning room table WHILE THEY ARE EATING! As well as the fact there are other "guest" sitting around the table.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with fire safety issues and quality of care problems recurring across multiple surveys, plus families have filed complaints that triggered federal inspections. The most frequent issues involve fire safety systems (sprinklers, alarms, smoke barriers), quality of care and treatment, and medication management oversight. While the facility reports correcting deficiencies, fire safety violations persist across three years, suggesting ongoing compliance challenges that families should discuss during visits.
Dec 30, 2025Complaint1
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Aug 7, 2025Routine9
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Sep 11, 2024Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Jun 11, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 21, 2023Routine5
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that sources of ignition are removed from patients receiving respiratory therapy.
Ownership & Operations
Who Operates This Facility
Medilodge of Midland
for profit
Chain Affiliation
Medilodge
53 facilities nationwide
Chain avg rating: 3.2/5 · Rank 1 of 50 (Best)
Ownership & Management
Owners
Ark Opco Group, LLC
Owner · Organization
B&y Healthcare S CORP
Owner (parent company) · Organization
B&y Trust
Owner (parent company) · Organization
Cody Healthcare S CORP
Owner (parent company) · Organization
Craig Flashner 2007 Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
130 reviews from families & visitors
Official Website
Visit medilodgeofmidland.com
Medicare data downloads
Original nursing home datasets
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