Medilodge of Leelanau
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 51 Google reviews
Watch Medilodge of Leelanau
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Medilodge of Leelanau is highly regarded for its clean environment and effective rehabilitation services, making it a strong candidate for post-acute care. However, families should maintain active involvement in their loved one's daily care plan, as some reports suggest that specific hygiene and medication needs can occasionally be overlooked.
Google Reviews
Google Reviews
51 reviews analyzed“Medilodge of Leelanau is widely praised for its clean, inviting environment and a staff that many families describe as attentive, friendly, and professional. While the majority of reviews are highly positive, particularly regarding rehab services and general atmosphere, a small minority of families have expressed serious concerns regarding inconsistent care, specifically related to hygiene assistance and medication management.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and attentive nursing staff
- Effective rehabilitation therapy team
- Welcoming and secure environment
Concerns
- Inconsistent assistance with hygiene and personal care (mentioned by 2 reviewers)
- Communication gaps regarding resident needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily operations?
- 2With your rehabilitation team being a noted strength, how do you ensure that same level of attention carries over into consistent daily personal care and hygiene assistance?
- 3Given the recent health inspection findings, what specific steps is the facility taking to improve in those areas and ensure high standards for our loved one?
- 4How do you bridge communication gaps to ensure families are kept fully in the loop regarding changes in a resident's daily needs or health status?
- 5Since medication management is a critical part of care, could you walk us through your process for ensuring accuracy and timely administration?
- 6What kind of social activities or community events are planned for residents to keep them engaged and active throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The entire staff were so kind and helpful. The food was excellent and arrived to my room hot. The therapists worked hard for me to recover and get my strength back.”
“I came here on the first day not wanting to be here, and at the end of my stay not wanting to leave.”
“My stepmother has been there for 6 years. She is given excellent care and I find the staff, including administration to be very helpful ,friendly and genuinely concerned about the well being of the residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents who were physically restrained
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints about this facility, triggering multiple federal investigations that revealed persistent problems with nursing staffing, medication management, and resident protection from abuse and neglect. Most concerning, nursing staff shortages and inadequate abuse prevention measures have recurred across recent surveys, though the facility reports correcting all cited deficiencies.
Mar 25, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jan 21, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 11, 2024Routine18
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Dec 11, 2024Complaint2
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Sep 13, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jan 23, 2024Routine5
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Ownership & Operations
Who Operates This Facility
Medilodge of Leelanau
for profit
Chain Affiliation
Medilodge
50 facilities nationwide
Chain avg rating: 3.2/5 · Rank 27 of 50
Ownership & Management
Owners
Everest Opco Group LLC
Owner · Organization
B&y Healthcare S CORP
Owner (parent company) · Organization
B&y Trust
Owner (parent company) · Organization
Cody Healthcare S CORP
Owner (parent company) · Organization
Craig Flashner 2007 Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit medilodgeofleelanau.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives