Medilodge of Grand Blanc
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 226 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (22 vs median 8.0)
- High staff turnover (58%)
Below average in MI · Meets national RN staffing standard · Above recommended total nurse staffing · Below chain average · No penalties on record · Abuse citation
What this means for your family
While recent reviews highlight a clean facility and friendly activities staff, the recurring, severe allegations regarding hygiene and medical neglect are critical red flags. We strongly advise families to conduct unannounced visits during off-hours and weekends to verify staffing levels and the quality of care provided when management is not present.
Google Reviews
Google Reviews
226 reviews on Google“Medilodge of Grand Blanc receives highly polarized feedback, with many families praising the cleanliness and friendliness of the staff, while a significant number of reviewers report severe neglect, including unaddressed medical needs and hygiene failures. Several families have shared traumatic experiences involving the rapid decline or death of loved ones shortly after admission, citing issues like lack of oxygen, bedsores, and poor communication. While some visitors find the facility welcoming and professional, others warn strongly against choosing this location for long-term or rehabilitative care.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and welcoming reception staff
- Engaging activities and social events
- Responsive and professional nursing staff (in some cases)
Concerns
- Neglect leading to severe health decline or death (mentioned by 18 reviewers)
- Poor hygiene and lack of assistance with toileting (mentioned by 9 reviewers)
- Understaffing and slow response times (mentioned by 7 reviewers)
- Inadequate communication and unresponsive management (mentioned by 6 reviewers)
- Inconsistent or poor quality of physical therapy (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 208 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We noticed the management team is very active in responding to feedback; how does the administration typically involve families in addressing care concerns?
- 2With the recent state inspections, what specific steps has the facility taken to improve medication management and nursing oversight?
- 3How do you ensure that residents receive timely assistance with personal hygiene and toileting needs throughout the day?
- 4Could you tell us more about the social calendar and how you keep residents engaged with daily activities?
- 5What is the protocol for communicating significant changes in a resident's health status to the family, especially during night shifts?
- 6How does the facility manage staffing levels during busy periods to ensure that response times for call bells remain quick?
Personalized based on this facility's data
Key Review Excerpts
“My Mom was a patient at Medilodge of Grand Blanc for 5 weeks. During that time she went to 3 parties (2 Christmas & 1 birthday). She had a manicure and even had her hair braided by the staff.”
“The staff is amazing upon arriving the next morning her A.M. nurse was crying with me. I felt at ease knowing she is in GREAT CARE!!”
“For weeks they were using diapers and encouraging her to soil them because apparently it’s easier to let her lay in it than assist her to the restroom.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 69 deficiencies across multiple surveys, including 18 complaint-triggered violations where families reported problems. The most recurring issues involve medication management, infection control, and fire safety systems, with many problems persisting across multiple years (2022-2025). Particularly worrisome are recent complaints about resident abuse and neglect, accident prevention failures, and unsafe physical restraint use, suggesting ongoing care quality concerns despite reported corrections.
Feb 25, 2026Routine15
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Meet other general requirements that are deficient.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Feb 25, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Sep 11, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 23, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 8, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 24, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ownership & Operations
Who Operates This Facility
Medilodge of Grand Blanc
for profit
Chain Affiliation
Medilodge
53 facilities nationwide
Chain avg rating: 3.2/5 · Rank 38 of 50
Ownership & Management
Owners
B&y Healthcare S CORP
Owner · Organization
Cody Healthcare S CORP
Owner · Organization
B&y Trust
Owner (parent company) · Organization
Craig Flashner 2007 Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
226 reviews from families & visitors
Official Website
Visit medilodgeofgrandblanc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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