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Nursing HomeMedicaid

Medilodge of Cheboygan

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

824 South Huron, Cheboygan, MI 4972185 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 52 Google reviews

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What this means for your family

This facility has a strong rehabilitation team that many residents find helpful for recovery, but there are recurring reports of inconsistent communication and staff rudeness. When touring, we strongly recommend asking for a detailed plan on how they handle resident hydration and temperature control, and inquire about their specific protocols for family communication during off-hours.

Google Reviews

Google Reviews

52 reviews on Google
Medilodge of Cheboygan receives polarized feedback, with many families praising the nursing and CNA staff for their compassion and dedication during rehab stays. However, significant concerns persist regarding facility management, communication gaps, and inconsistent care standards, particularly during off-hours or high-stress periods.

Quality Themes

Tap a score for details
Food4.0Staff6.0Clean8.0Activities7.0Meds3.0MemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and dedicated nursing/CNA staff
  • Effective rehabilitation therapy programs
  • Clean and well-maintained facility environment
  • Helpful administrative support for admissions

Concerns

  • Rude or dismissive staff behavior (mentioned by 6 reviewers)
  • Poor communication and lack of discharge information (mentioned by 3 reviewers)
  • Inconsistent staffing levels and slow response times (mentioned by 3 reviewers)
  • Facility temperature and hydration access issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(3)'20(4)'22(5)'24(7)'26(6)

Distribution · 57 analyzed

5
24
4
9
3
6
2
4
1
14

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your nursing and CNA staff; how do you ensure that level of care remains consistent across all shifts?
  • 2Could you tell us more about how the therapy team works with residents to help them regain their independence after a hospital stay?
  • 3How does the facility manage communication with families regarding changes in a resident's care or upcoming discharge plans?
  • 4What steps are in place to ensure that medication management is handled accurately and that residents are getting enough hydration throughout the day?
  • 5What does a typical daily schedule look like, and what kind of social activities or outings are available for residents?
  • 6How does the nursing team handle medical emergencies or urgent care needs during the overnight hours?

Personalized based on this facility's data


Key Review Excerpts

The staff is absolutely wonderful!! They go the extra mile for everyone! I highly recommend this place for quality and compassionate care.

Family member · 2022★★★★★

The Medilodge of Cheboygan took such wonderful care of My Dad during his difficult days. They were all so kind and compassionate!! One particular nurse went above and beyond to ensure him and the other residents had their personally preferred snacks and such.

Memory care family member · 2024★★★★★

I stayed with Medilodge of Cheboygan for over three months recovering from several surgeries. The nurses became more than just caregivers, they became friends.

Rehab patient · 2026★★★★
Source: 52 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.35hrs
OK
Registered nurses for medical care
Total Nursing
3.97hrs
97%
All nurses + aides combined
Staff Turnover
32%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MI
4.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.6%
Better than Avg
Here
7.6%
US
15.5%
MI
15.0%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.9%
Worse than Avg
Here
10.9%
US
5.3%
MI
5.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MI
95.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
93.4%
MI
95.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.5%
Better than Avg
Here
11.5%
US
15.3%
MI
13.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.7%
Better than Avg
Here
92.7%
US
79.8%
MI
79.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility75.1%
Worse than Avg
Here
75.1%
US
81.8%
MI
83.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MI
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
1penalties
Near state avg (9.8)
5 complaint-triggered
$29,348 in fines

Medilodge of Cheboygan has faced multiple family complaints resulting in federal deficiencies, including a recent abuse/neglect violation and recurring issues with treatment quality and wound care. The facility shows persistent problems across medication management, fire safety systems, and resident care planning that repeat across surveys despite reported corrections. With 41 total deficiencies spanning 6 inspections and 5 complaint-triggered investigations, families should carefully evaluate this facility's ability to provide consistent, safe care.

Nov 7, 2025Complaint
1
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jan 16, 2025Routine
8
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Sep 26, 2024Complaint
2
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Mar 11, 2024Complaint
2
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Feb 7, 2024Routine
12
0034Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0925Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that sources of ignition are removed from patients receiving respiratory therapy.

Jan 12, 2023Routine
16
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0912Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Federal Penalties

Fine

Sep 26, 2024

$29,348

Ownership & Operations

Who Operates This Facility

Owner / Operator

Medilodge of Cheboygan

Organization Type

for profit

Chain Affiliation

Chain Name

Medilodge

Chain Size

53 facilities nationwide

Chain avg rating: 3.2/5 · Rank 25 of 50

Ownership & Management

Owners

Everest Opco Group LLC

Owner · Organization

100%

B&y Healthcare S CORP

Owner (parent company) · Organization

B&y Trust

Owner (parent company) · Organization

Cody Healthcare S CORP

Owner (parent company) · Organization

Craig Flashner 2007 Trust

Owner (parent company) · Organization

Key personnel

Norcross, RobertContracted Managing EmployeeRogers, StaceyContracted Managing EmployeeKirk, KristineW-2 Managing EmployeeFlashner, CraigOfficer / DirectorPerlstein, YitzchokOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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