Medicalodges Neosho
Strong Medicare quality ratings; families often praise compassionate and friendly nursing staff. Still worth an in-person visit.
based on 19 Google reviews
Watch Medicalodges Neosho
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility offers a robust activities program and a generally friendly environment, the reports of medication errors and loss of personal property are significant red flags. When touring, ask specifically for their protocol on securing resident belongings and how they audit medication administration to ensure compliance with physician orders.
Google Reviews
Google Reviews
19 reviews on Google“Medicalodges Neosho receives polarized feedback, with recent reviewers praising the facility's administrative team, activities, and compassionate care. However, other families have reported serious concerns regarding medication management, theft of personal belongings, and severe medical neglect resulting in pressure ulcers.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Active and engaging activities calendar
- Responsive administrative team
- Clean and home-like environment
Concerns
- Poor medication management and failure to follow care instructions (mentioned by 2 reviewers)
- Theft or loss of resident personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With an active activities calendar, what are some of the most popular social events or outings that residents here look forward to each week?
- 2Given that you have a 5-star overall CMS rating, what specific protocols do you have in place to ensure consistent medication management and accuracy for residents?
- 3How does your team coordinate with families to ensure that specific care instructions and medical preferences are followed precisely?
- 4What security measures or inventory systems do you have in place to help residents keep track of their personal belongings and valuables?
- 5Since staffing levels are a key focus, how do you ensure that your nursing team has enough time to provide personalized attention to each of the 114 residents?
- 6In the event of a medical emergency, what is your standard procedure for stabilizing a resident and communicating with their family members?
Personalized based on this facility's data
Key Review Excerpts
“I especially appreciated the office staff, therapists and caregivers being so very helpful with the whole process. They answered my questions regarding insurance, therapy, care and overall information with compassion and efficiency during a difficult time.”
“The last visit was a couple weeks and the staff here didn't follow instructions that given by my dad on her medications . This place needs to be shut down they can't take care of their clients”
“It is an older facility, but they keep it clean and they try to maintain a home like atmosphere. The staff has always been pleasant to work with and when issues have occurred they worked with us to resolve them quickly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
3
measures
6
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
MEDICALODGES NEOSHO has 15 deficiencies across 4 surveys, with families filing complaints that led to 2 deficiencies regarding appropriate treatment and care. The most recurring issues involve fire safety systems, medication management, and resident rights violations. All deficiencies show correction dates, though fire safety problems have persisted across multiple surveys, suggesting ongoing maintenance challenges that families should inquire about during visits.
Apr 29, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 18, 2024Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Apr 18, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 18, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 20, 2022Routine6
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Aug 20, 2019Routine1
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Ownership & Operations
Who Operates This Facility
Medicalodges Neosho
for profit
Chain Affiliation
Medicalodges, INC.
20 facilities nationwide
Chain avg rating: 2.5/5 · Rank 2 of 20 (Best)
Ownership & Management
Owners
Medicalodges INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit medicalodgesneosho.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives