Medicalodges Great Bend
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 15 Google reviews
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What this means for your family
Given the consistent reports of disrespectful staff and poor hygiene standards in recent years, this facility requires extreme caution. We strongly advise families to conduct an unannounced visit and speak directly with current residents about their daily care experience before making any decisions.
Google Reviews
Google Reviews
15 reviews on Google“Medicalodges Great Bend faces significant criticism regarding staff professionalism, hygiene standards, and responsiveness to resident needs. While one older review highlights kind staff and a pleasant atmosphere, the majority of recent feedback expresses deep concern over rude behavior, poor sanitation practices, and neglectful care.”
Quality Themes
Tap a score for detailsStrengths
- Kind and respectful staff (noted in older reviews)
- Pleasant facility atmosphere (noted in older reviews)
Concerns
- Rude and disrespectful staff behavior (mentioned by 3 reviewers)
- Poor hygiene and sanitation practices (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some families have mentioned how kind and respectful the staff can be; how do you foster that culture of compassion among your team?
- 2What specific steps is the facility taking to improve the cleanliness and sanitation of the resident rooms and common areas?
- 3Could you walk me through the meal service and how you are working to enhance the variety and quality of the dining experience?
- 4How does the nursing team ensure clear and consistent communication with family members regarding changes in a resident's condition?
- 5What is the protocol for handling medical emergencies or urgent health changes during the overnight hours?
- 6What kind of daily activities or social programs do you have planned to keep the residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“Staff and especially the director here is disrespectful and rude. I had the worst experience with them While visiting a good friend of Mine who unfortunately resides at this place.”
“One nurse told us she was afraid to get vaccinated and wouldn't do it and nurses walk around with their noses uncovered and after asking for water for a patient we were told we had to wait till shift change 15 minutes away. 30 minutes later we had to get the water ourselves.”
“The cooks don't know jack squat. They cross contaminate their cooking utensils, throw perfectly good food away without asking, they are rude, they don't care if they're in the way and loves to take over your job.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents who got a urinary tract infection
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaints over three years reporting serious concerns about resident protection from abuse, accident hazards, and infection control. The facility has struggled with recurring issues in medication management, safety hazards, and nutritional services across surveys. While most deficiencies show correction dates, the pattern of complaint-triggered findings about accident prevention and abuse protection warrants careful consideration during your visit.
Dec 22, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 21, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 24, 2024Routine12
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Feb 6, 2024Complaint2
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 10, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 30, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Dec 22, 2025
$10,358
Fine
Apr 21, 2025
$16,149
Fine
Feb 6, 2024
$15,642
Fine
Jan 10, 2024
$10,036
Ownership & Operations
Who Operates This Facility
Medicalodges Great Bend
for profit
Chain Affiliation
Medicalodges, INC.
20 facilities nationwide
Chain avg rating: 2.5/5 · Rank 14 of 20
Ownership & Management
Owners
Medicalodges INC
Owner · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit medicalodges.com
Medicare data downloads
Original nursing home datasets
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