Meadowood Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 79 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (17 vs median 13.0)
- High staff turnover (54%)
- High RN turnover (78%)
Bottom 25% in CA · Critically understaffed (RN) · Worst in AJC HEALTHCARE chain · $91,067 in fines · Abuse citation
What this means for your family
This facility offers a warm, family-oriented atmosphere with excellent physical therapy and unique amenities like a bird aviary. However, families should be vigilant about monitoring hydration and hygiene, and should proactively establish a direct communication line with the staff, as some reviewers noted difficulty reaching the facility by phone.
Google Reviews
Google Reviews
79 reviews on Google“Meadowood Nursing Center is frequently praised by families for its compassionate, family-like nursing staff and a clean, well-maintained environment featuring unique amenities like a bird aviary. However, some families have reported serious concerns regarding inconsistent staffing levels, difficulty reaching the facility by phone, and specific instances of inadequate hydration and hygiene monitoring.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Clean and well-maintained facility
- Engaging activities and unique amenities like a bird aviary
- Professional rehabilitation and physical therapy services
Concerns
- Staffing shortages and inconsistent nursing rotation (mentioned by 3 reviewers)
- Difficulty communicating with the facility via phone or email (mentioned by 2 reviewers)
- Issues with room cleanliness and hygiene maintenance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 82 analyzed
How They Respond to Reviews
The owner relies heavily on templated, keyword-rich responses designed for SEO, often including lists of services like 'rehabilitation' and 'skilled nursing.' While they attempt to address negative reviews by citing changes in ownership, the responses frequently fail to address the specific details of the complaint.
Questions for Your Tour
- 1We've heard wonderful things about the bird aviary and the activities here; could you tell us more about how residents engage with the unique amenities in the facility?
- 2Since we want to ensure consistent care, how do you manage staff rotations to ensure my family member sees familiar faces during their nursing shifts?
- 3What is the process for communicating important medical updates or daily changes to family members, especially if we can't reach the office by phone?
- 4Could you walk us through your protocols for handling medical emergencies or sudden changes in health during the overnight hours?
- 5We noticed some mixed feedback regarding dining; could you tell us more about the current meal planning and how you ensure nutritional needs are met?
- 6How does the housekeeping team manage daily room cleaning and hygiene maintenance to ensure the facility stays as well-maintained as the reviews suggest?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Meadowwood are amazing,kind understand and are always taking care and talking to there patients like they are family.”
“The staff was very nice.i use to be a CNA in lakeport.35 years ago. So I know what your all about. I really liked the activity room you had a lot of patience with the people that's really means something with the people.”
“My husband has been very well taken care of. The staff is kind and quick to respond. Housekeeping could be better, but the CNA’s and nurses and PT were A+.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Meadowood Nursing Center has a concerning pattern of family complaints triggering inspections, with recurring deficiencies in resident protection from abuse and neglect, medication management, and safety hazards. Recent 2024-2025 complaints continue to cite issues with preventing accidents, pain management, and protecting residents from harm, suggesting persistent problems despite corrections. While all deficiencies show correction dates, the repeated nature of complaints about fundamental care quality warrants careful scrutiny during any visit.
Apr 30, 2026Complaint3
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 28, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Mar 17, 2026Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Feb 24, 2026Complaint5
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 19, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 8, 2026Routine13
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Fine
Jul 30, 2024
$24,668
Fine
May 7, 2024
$66,399
Ownership & Operations
Who Operates This Facility
Meadowood Nursing Center
for profit
Chain Affiliation
Ajc Healthcare
14 facilities nationwide
Chain avg rating: 2.2/5 · Rank 12 of 13 (Worst)
Ownership & Management
Owners
Swc CA Opco 2 LLC
Owner · Organization
Chesley, Aaron
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit meadowoodnc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.