Meadowbrook at Appleton
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 53 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (24 vs median 7)
- High staff turnover (56%)
Bottom 25% in WI · Meets national RN staffing standard · Worst in SYNERGY SENIOR CARE chain · $15,642 in fines
What this means for your family
While some families report positive experiences with the therapy team and recent leadership changes, the facility has a recurring pattern of serious complaints regarding hygiene and call light response times. We strongly recommend that you visit in person, specifically checking the cleanliness of resident rooms and asking for a clear plan on how they manage call light responsiveness during weekend and evening shifts.
Google Reviews
Google Reviews
53 reviews on Google“Meadowbrook at Appleton receives highly polarized feedback, with recent reviews highlighting a divide between those who praise the facility's recent leadership changes and those who report severe neglect. While some families appreciate the therapy team and individual staff members, multiple reviewers describe a facility plagued by poor hygiene, unresponsive call lights, and inconsistent medication management. Families considering this facility should be aware of significant concerns regarding basic care standards and cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy teams
- Some staff members are described as caring and attentive
- Recent efforts by new leadership to improve operations
Concerns
- Unresponsive or slow call light system (mentioned by 5 reviewers)
- Poor facility cleanliness and hygiene issues (mentioned by 7 reviewers)
- Inconsistent or poor quality of food (mentioned by 4 reviewers)
- Medication management errors or delays (mentioned by 3 reviewers)
- Rude or unprofessional staff behavior (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed there have been some recent changes in leadership; what specific improvements or new initiatives are currently being prioritized to enhance the resident experience?
- 2Could you walk me through the current process for managing and documenting medications to ensure that residents receive the correct doses on time?
- 3What is your current protocol for responding to call lights, and how do you ensure that residents receive timely assistance when they need help?
- 4I understand that maintaining a clean environment is a top priority for families; what is your current schedule for housekeeping and deep cleaning in resident rooms and common areas?
- 5Regarding the dining experience, what steps are being taken to ensure that meals are consistently nutritious, appetizing, and served at the appropriate temperature?
- 6What opportunities are available for residents to engage in social activities or therapy programs that help them feel active and connected to the community?
Personalized based on this facility's data
Key Review Excerpts
“My husband has been there almost 2weeks and have not met with the director of nursing or social worker about why he's there or his goals.”
“There has been a positive shift in leadership, and it shows in daily operations and staff engagement. Processes are being reviewed and improved, and concerns are being addressed more proactively than in the past.”
“The staff were always so kind and helpful whenever we had questions. My grandmother loved the activities and special events that occurred around the holidays as well.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Meadowbrook has faced significant inspection challenges with 80 deficiencies across 12 surveys, including 21 complaint-triggered issues where families filed reports. The facility has recurring problems with food service and nutrition, resident rights communication, and quality of care including pressure ulcer prevention. Recent surveys continue to show deficiencies in these same areas, suggesting persistent operational challenges despite stated corrections.
Oct 22, 2025Complaint2
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 23, 2025Routine21
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Jun 25, 2025Complaint9
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Mar 24, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Jan 21, 2025Complaint2
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Oct 24, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Apr 2, 2024
$15,642
Ownership & Operations
Who Operates This Facility
Meadowbrook at Appleton
for profit
Chain Affiliation
Synergy Senior Care
5 facilities nationwide
Chain avg rating: 2.4/5 · Rank 5 of 5 (Worst)
Ownership & Management
Owners
Maslovsky, Boris
Owner
Pukshansky, Rostislav
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit meadowbrookappleton.com
Medicare data downloads
Original nursing home datasets
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