Mclean Care Center
Strong Medicare quality ratings; families often praise compassionate and family-oriented staff. Still worth an in-person visit.
based on 19 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, community-focused environment, particularly for physical therapy rehabilitation. However, you should verify their current protocols for data privacy and HIPAA compliance due to a previous reported incident regarding unauthorized information sharing.
Google Reviews
Google Reviews
19 reviews analyzed“Families can expect a highly compassionate environment where staff members are frequently praised for treating residents like their own family. While the facility excels in physical therapy and maintaining a clean, welcoming atmosphere, one reviewer raised a serious concern regarding HIPAA violations and privacy.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and family-oriented staff
- Excellent physical therapy and rehab services
- Clean and well-maintained facility
- Engaging resident activities and social events
Concerns
- Privacy and HIPAA violations
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how family-oriented the staff is here; how do you involve family members in the care planning process?
- 2Since the facility is known for great social events, could you tell us more about the types of activities available to keep residents engaged?
- 3We are very interested in the rehab services mentioned in your reviews; how does your physical therapy program work with residents to meet their specific goals?
- 4How does the nursing team manage communication with families to ensure we are always updated on our loved one's health and daily needs?
- 5What protocols are in place to ensure resident privacy and maintain confidentiality during daily care routines?
- 6In the event of a medical emergency after hours, what is the specific process for contacting the physician and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The care provided at this nursing home has been truly exceptional. Armida García and Kevin consistently demonstrate professionalism, compassion, and dedication in the way they care for Mr. Pérez.”
“McLean Care Center and Staff have been awesome with my dad during his physical therapy rehab stays. They always make sure to include him in activities and church.”
“I want to say my care was exceptional. Everyone there was very caring and helpful. The therapy is really helping.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
13
measures
1
measures
1
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
McLean Care Center has recurring problems in food safety and kitchen fire protection that persist across multiple surveys, with families filing three complaint reports about medication errors, infection control, and care planning. The facility has repeatedly failed to properly protect cooking facilities and has ongoing issues with food procurement and storage safety, though most deficiencies show correction dates, indicating efforts to address problems when identified.
Jul 9, 2025Routine6
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Jun 13, 2024Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Oct 31, 2023Complaint2
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 20, 2023Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
May 10, 2023Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Provide properly protected cooking facilities.
Ownership & Operations
Who Operates This Facility
Mclean I Enterprises, LLC
for profit
CREATIVE SOLUTIONS IN HEALTHCARE, INC
KEVIN WRIGHT
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 49 of 148
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit mcleancarecenter.com
Medicare data downloads
Original nursing home datasets
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