Mckinley Care LLC
Reviewer concerns include neglect of basic hygiene and daily care needs (mentioned by 5 reviewers) — investigate before committing.
based on 19 Google reviews
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What this means for your family
Given the consistent and severe reports of neglect, medication errors, and lack of supervision, we strongly advise families to exercise extreme caution and consider alternative facilities. If you are currently evaluating this location, we recommend requesting an unannounced tour and asking for specific documentation regarding their medication administration protocols and staff-to-resident ratios.
Google Reviews
Google Reviews
19 reviews on Google“McKinley Care LLC faces severe and consistent allegations of neglect, unprofessionalism, and poor facility maintenance. While a few reviewers praise the staff, the majority of reports describe dangerous failures in basic care, including medication mismanagement, lack of hygiene, and inadequate supervision of vulnerable residents.”
Quality Themes
Tap a score for detailsStrengths
- Warm, clean environment (per select positive reviews)
- Renovating and updating equipment (per select positive reviews)
- Compassionate care (per select positive reviews)
Concerns
- Neglect of basic hygiene and daily care needs (mentioned by 5 reviewers)
- Medication management failures (mentioned by 3 reviewers)
- Unprofessional and lazy staff behavior (mentioned by 6 reviewers)
- Inadequate supervision of residents with mental health needs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed you are currently renovating parts of the facility; how are you balancing these updates with maintaining a clean and comfortable environment for residents?
- 2What specific protocols do you have in place to ensure consistent hygiene and daily care assistance for residents who require extra support?
- 3Could you walk me through your medication management process to ensure accuracy and timely administration for all residents?
- 4Given that you respond to feedback online, how do you incorporate family input into your daily operations and staff training?
- 5What does the daily activity schedule look like, and how do you encourage participation among residents with varying levels of engagement?
- 6How do you provide specialized supervision and support for residents who may have complex mental health or memory care needs?
Personalized based on this facility's data
Key Review Excerpts
“They weren’t bathing him, helping him eat or helped him when he needed it in a timely manner. They left him sitting in his depends soiled for hours.”
“Won’t do basic care needs for patients that cannot take care of themselves like showering, cutting toenails. Will just throw them in a room with nothing to do all day and give them a cold sandwich.”
“Staff not giving residents needed meds. Causing residents to go to the emergency room.”
Ownership & Operations
Who Operates This Facility
Mckinley Care LLC
Jack Pomerantz
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit mckinley.care
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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