Mcdonald County Living Center
Strong Medicare quality ratings; families often praise compassionate and caring nursing staff. Still worth an in-person visit.
based on 11 Google reviews
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What this means for your family
While many families report a warm and loving environment for their loved ones, the recent reports of poor hygiene and room cleanliness are concerning. We recommend that you conduct a tour specifically focusing on the cleanliness of the bathrooms and common areas, and ask management how they address family concerns regarding care standards.
Google Reviews
Google Reviews
11 reviews on Google“McDonald County Living Center receives polarized feedback, with some families reporting deep satisfaction with the compassionate care and staff, while others express significant concerns regarding cleanliness and hygiene. While long-term residents and their families often praise the warm environment, recent reports highlight serious issues with room maintenance and staff responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Warm and friendly atmosphere for residents
- Strong sense of community among residents
Concerns
- Poor room cleanliness and hygiene standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed a strong sense of community in the feedback from families; what are some of the most popular daily activities or social events that help residents connect with one another here?
- 2Could you walk me through your current housekeeping schedule and the protocols in place to ensure that resident rooms are kept clean and sanitized on a daily basis?
- 3With a 3-star staffing rating, how do you ensure that your nursing team is able to provide consistent, personalized attention to all 96 residents throughout the day and night?
- 4Given the recent focus on improving communication, what is the best way for family members to receive regular updates regarding their loved one's health and daily well-being?
- 5How does your facility manage medical emergencies or urgent health changes, and at what point would you typically involve a resident's family in those decisions?
- 6Since the facility has had a few recent state violations, what specific steps or quality improvement measures have been implemented to address those concerns and maintain a high standard of care?
Personalized based on this facility's data
Key Review Excerpts
“My mother loves her place and the caregivers, nurses, doctor, and staff at MCLC. She is very well cared for and has many ladies she cares about here.”
“My mother in law was in there for almost a week because of a fall she took at home , while in McDonald County Living Center she did not get a shower and her room was very nasty , housekeeping didn’t clean the toilet, it was very disgusting!”
“We are getting great service, the staff is very hard working, and try very hard to give good caring service. They are compassionate and good overall people.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering deficiency findings, including serious medication errors that recurred across surveys. The facility has ongoing issues with medication management, fire safety systems, and building construction that persist across multiple inspections from 2023 to 2024. While the facility reports correction dates for deficiencies, the pattern of repeated violations in critical safety areas suggests implementation challenges that families should carefully consider.
Jul 30, 2025Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Dec 12, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Aug 8, 2024Complaint1
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Apr 28, 2023Routine17
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Ownership & Operations
Who Operates This Facility
Mcdonald County Living Center
for profit
Chain Affiliation
James & Judy Lincoln
56 facilities nationwide
Chain avg rating: 2.5/5 · Rank 12 of 56
Ownership & Management
Owners
Lincoln, James
Owner
Lincoln, Judy
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit mcdonaldcolivingcenter.com
Medicare data downloads
Original nursing home datasets
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