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Nursing HomeMedicaid Top Rated

Mccrite Plaza Health Center

Strong Medicare quality ratings; families often praise warm, attentive nursing and support staff. Still worth an in-person visit.

1610 Sw 37th Street, South/southeast 1 · Topeka, KS 6661180 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 35 Google reviews

5
4
3
2
1
Mccrite Plaza Health Center Nursing Home in Topeka, KS — Street View
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What this means for your family

While McCrite Plaza has historically been praised for its dining and independent living environment, the recent surge in critical reports regarding patient safety and neglect is concerning. If you are considering this facility, we strongly recommend asking for a tour of the skilled nursing wing and specifically inquiring about their protocols for medical transfers and call-light response times.

Google Reviews

Google Reviews

35 reviews on Google
McCrite Plaza Health Center receives highly polarized feedback, with many families praising the independent living and rehab services for their warm staff and quality dining. However, recent reviews from 2024 and 2025 highlight serious concerns regarding patient safety, neglect, and inadequate medical oversight during transfers. Families should carefully weigh the positive experiences of long-term residents against these recent, critical reports of care standards.

Quality Themes

Tap a score for details
Food9.0Staff6.0Clean5.0Activities8.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Warm, attentive nursing and support staff
  • High-quality, varied dining options
  • Well-maintained, inviting facilities
  • Effective physical and speech therapy services

Concerns

  • Neglect and poor response times for call buttons (mentioned by 2 reviewers)
  • Inadequate medical oversight and safety during transfers (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(7)'21(1)'23(1)'25(4)'26(5)

Distribution · 37 analyzed

5
23
4
2
3
3
2
0
1
9

How They Respond to Reviews

73%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the management is very active in responding to feedback; how does the leadership team typically involve families in the care planning process?
  • 2The dining options sound wonderful in the reviews; could you tell me more about how the menus are planned and how much variety there is for daily meals?
  • 3How do the nursing and support staff manage call button responses during the night shifts to ensure residents are attended to quickly?
  • 4What specific protocols are in place to ensure safety and stability during resident transfers between rooms or to therapy sessions?
  • 5Could you describe what a typical day looks like for residents, including the types of social activities or outings available?
  • 6In the event of a medical emergency after hours, what is the process for notifying the family and coordinating with outside physicians?

Personalized based on this facility's data


Key Review Excerpts

The staff at McCrite, and I’m talking EVERYONE, is amazing! They understand this season of life is difficult and they do EVERYTHING they can to create a thriving environment where care, comfort and community are daily finish line.

Memory care family member · 2024★★★★★

He said that he would press his call button and it would take 45 mins to an hour to get someone to come help him. While at KU Cancer Center he had to have a feeding tube placed.

Rehab patient's family · 2018☆☆☆☆

The meals in the dining room are unbelievable from the daily specials to ordering off the menu, and residents can go

Long-term resident's family · 2019★★★★★
Source: 35 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.72hrs
97%
Registered nurses for medical care
Total Nursing
4.93hrs
OK
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
15.5%
KS
18.1%
Shawnee
33.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.1%
Better than Avg
Here
9.1%
US
19.5%
KS
23.2%
Shawnee
32.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
KS
91.7%
Shawnee
88.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.9%
Worse than Avg
Here
29.9%
US
19.4%
KS
22.9%
Shawnee
20.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.2%
Better than Avg
Here
10.2%
US
14.4%
KS
18.4%
Shawnee
13.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.4%
Better than Avg
Here
9.4%
US
15.3%
KS
17.5%
Shawnee
13.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility88.6%
Better than Avg
Here
88.6%
US
81.8%
KS
75.6%
Shawnee
73.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility77.6%
Mixed vs Avgs
Here
77.6%
US
79.8%
KS
73.8%
Shawnee
78.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
KS
2.1%
Shawnee
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Well below state avg (10.1)
1 complaint-triggered
$9,113 in fines

Families reported safety concerns that led to a complaint inspection in January 2025 regarding accident hazards and supervision. McCrite Plaza has recurring issues with accident prevention, medication management, and fire safety systems that appear consistently across multiple surveys from 2021-2025. While the facility corrects most deficiencies when cited, the pattern of repeated problems in these critical areas suggests ongoing operational challenges families should consider.

Jan 29, 2025Complaint
1
0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 7, 2024Routine
11
0353Potential for harm · Widespread

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0941Potential for harm · PatternCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0942Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Feb 2, 2023Routine
22
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · Widespread

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0009Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0025Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0031Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0901Potential for harm · WidespreadCorrected

Electrical Deficiencies

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Aug 18, 2021Routine
20
0374Potential for harm · Widespread

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0761Potential for harm · Widespread

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0361Potential for harm · Pattern

Smoke Deficiencies

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0753Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Federal Penalties

Fine

Jan 29, 2025

$9,113

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mccrite Plaza Health Center

Organization Type

for profit

Ownership & Management

Owners

Mccrite Real Estate INC

Owner · Organization

100%

Mccrite Family Gifting Trust

Owner (parent company) · Organization

35%

Mccrite Holding Company

Owner (parent company) · Organization

Mccrite, Judith

Owner (parent company)

32%

Mccrite, Patrick

Owner (parent company)

33%

Key personnel

Mccrite, JudithOfficer / DirectorMccrite, PatrickOfficer / DirectorMccrite, JudithOfficer / DirectorMccrite, PatrickOfficer / DirectorMccrite, PatrickManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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