Mccoy Memorial Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 17 Google reviews
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What this means for your family
While many families report excellent, personalized care and successful rehabilitation, the report of severe neglect and pressure sores is a critical red flag. When touring, we strongly recommend asking for the facility's recent state survey results regarding wound care protocols and staffing ratios to ensure your loved one's safety.
Google Reviews
Google Reviews
17 reviews on Google“McCoy Memorial Nursing Center receives polarized feedback, with many families praising the dedicated nursing and CNA staff for their compassionate care and effective rehabilitation support. However, serious allegations regarding neglect, specifically the development of stage 4 bed sores and a lack of physical therapy, highlight significant inconsistencies in patient safety and clinical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and CNA staff
- Effective rehabilitation and mobility support
- Welcoming and friendly atmosphere
- Strong communication from specific staff members
Concerns
- Neglect leading to severe bed sores
- Failure to provide prescribed physical therapy
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's 3-star overall CMS rating, what specific quality improvement initiatives are currently in place to elevate the care experience for residents?
- 2I understand that skin integrity is a critical aspect of nursing care; could you walk me through your facility's specific protocols for pressure ulcer prevention and monitoring?
- 3How do you ensure that the physical therapy plans prescribed by physicians are consistently implemented and tracked for residents who require rehabilitation?
- 4Many families have praised the attentiveness of your nursing and CNA staff; how do you foster that culture of compassion and maintain such strong communication with families?
- 5What does a typical daily activity schedule look like for a resident, and how do you encourage participation to ensure everyone feels included in the community?
- 6In the event of a medical emergency or a sudden change in a resident's health status, what is your protocol for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother was here for almost a year and they never did physical therapy with her or turn her in her bed to keep from getting bed sores. My grandmothers health declined fast because of this and she did get stage 4 bed sores that we DO have pictures of.”
“Everyone has worked so hard with him to help him eat and get stronger. We are so thankful to Vicky and Tommie Sue who have helped make him have an at home experience and put our minds at ease.”
“She returned home with so much more mobility. Thanks to all at McCoy's.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
1
measures
1
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
McCoy Memorial Nursing Center has a complaint-triggered deficiency from July 2024 when families reported safety hazards and inadequate supervision to prevent accidents. The facility shows recurring issues with emergency preparedness, fire safety systems, and resident care planning across multiple surveys. All deficiencies have correction dates, indicating the facility addresses problems when identified, though the pattern suggests ongoing oversight challenges.
Jul 24, 2025Routine4
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jul 5, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 21, 2024Routine1
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Apr 2, 2022Routine4
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Federal Penalties
Fine
Jul 5, 2024
$8,512
Ownership & Operations
Who Operates This Facility
Mccoy Memorial Nursing Center
for profit
Chain Affiliation
Carlyle Senior Care
7 facilities nationwide
Chain avg rating: 2.0/5 · Rank 3 of 8 (Best)
Ownership & Management
Owners
New Day Health Ventures, LLC
Owner · Organization
Cranford, Richard
Owner
Barnette, Braxton W
Owner (parent company)
Cranford, Richard
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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