Mccormick Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 78 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 3)
Below average in SC · Critically understaffed (RN) · Below chain average · $50,911 in fines · Abuse citation
What this means for your family
McCormick Post Acute offers compassionate care that many families find comforting during difficult transitions, but the facility has a persistent, well-documented issue with communication. Before choosing this facility, ensure you have a direct line to a specific nurse or administrator, as the general phone line is frequently unresponsive. You should also conduct a tour specifically to check the cleanliness of the rooms and observe staff response times to call lights.
Google Reviews
Google Reviews
78 reviews on Google“McCormick Post Acute receives polarized feedback, with many families praising the compassionate, friendly staff and clean environment, particularly for rehab and end-of-life care. However, a significant and recurring issue is the facility's inability to answer phone calls, leaving families unable to reach their loved ones or care teams. Some reviewers also report serious concerns regarding hygiene, neglect, and slow response times to patient needs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Clean and well-maintained facility
- Effective rehabilitation therapy programs
- Supportive care during end-of-life transitions
Concerns
- Chronic failure to answer phone calls or return messages (mentioned by 7 reviewers)
- Slow response times to call lights and patient hygiene needs (mentioned by 5 reviewers)
- Unpleasant odors and cleanliness issues in patient rooms/bathrooms (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 80 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that communication is a high priority for our family; what is the best way to ensure we receive timely updates and get through to staff when we have questions about our loved one's care?
- 2Could you walk us through the process for responding to call lights, and how you ensure that hygiene needs are addressed promptly throughout the day?
- 3Given the recent focus on medication management in the industry, what specific protocols do you have in place to ensure accuracy and consistency for residents?
- 4I see that you actively engage with feedback online; how does that resident and family input directly influence the changes or improvements you make in the facility?
- 5What steps are taken to maintain the cleanliness of private rooms and bathrooms, and how is that schedule monitored by your management team?
- 6What kind of daily activities or social programs are available to help residents feel connected and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“They were there on the good days, the bad days, and the worst day. Care carts were brought to our room when we had spent hours upon hours there in my loved one’s final moments. They hugged him, loved him, called him “papa,” and prayed with us as time was drawing near.”
“If you bring your loved one to McCormick, don’t expect your phone calls to be answered. No matter when you call, there is no one to answer their phone. It’s rather scary not to be able to reach anyone at the place where your loved one is being cared for.”
“My grandmother spent several months here for rehab and then for hospice. I don’t have adequate words to describe our experience here. The staff always went above and beyond simply doing their jobs.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints about this facility, including recent concerns about resident abuse and safety hazards. The most recurring problems involve care planning and assessments, resident safety and accident prevention, and dietary services. While all deficiencies show correction dates, the pattern of complaint-triggered issues around abuse protection and safety supervision raises concerns that warrant careful evaluation during any visit.
Jun 6, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 2, 2025Routine10
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
May 2, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Apr 19, 2024Complaint1
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Apr 5, 2024Routine3
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 23, 2022Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
May 2, 2025
$61,455
Fine
Apr 5, 2024
$15,646
Ownership & Operations
Who Operates This Facility
Mccormick Post Acute
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 215 of 260
Ownership & Management
Owners
Palmetto Community Healthcare, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
78 reviews from families & visitors
Official Website
Visit mccormickpa.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.