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Assisted Living

Mayfair Eden Homes INC

Limited public data on Mayfair Eden Homes INC. Call, tour, and ask to meet current residents' families — your own impression matters most.

210 South 98th Way, Crismon Corner · Mesa, AZ 85208Licensed & Active
Google rating
3.9/5

based on 11 Google reviews

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What this means for your family

This facility is an excellent choice if you are looking for a warm, family-like atmosphere with high-quality meals and attentive caregivers. While the care is exceptional, you may want to ask about their current schedule of resident activities to ensure your loved one stays socially engaged.

Google Reviews

Google Reviews

11 reviews analyzed
Families can expect a compassionate, home-like environment where staff members are frequently praised for treating residents like family. While the facility excels in providing high-quality meals and a clean, beautiful setting, some recent feedback suggests that the variety of resident activities could be further enhanced.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean5.0Activities3.0MedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Compassionate and attentive caregiving staff
  • High-quality, homemade meals
  • Clean and beautiful accommodations
  • Welcoming, family-oriented atmosphere

Concerns

  • Limited variety of resident activities

Rating Trends

Tap a year to see what changed

2343.72016(3)4.02017(1)2.02018(2)5.02023(2)5.02024(2)4.02025(1)

Distribution

5
6
4
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How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the homemade meals here; could you tell us more about how the menu is planned and if there are options for specific dietary needs?
  • 2The facility looks so clean and beautiful; how do you manage the daily upkeep of the resident accommodations to keep them looking this nice?
  • 3We are looking for a place with a strong sense of community; how would you describe the way the staff and residents interact to create a family-oriented atmosphere?
  • 4Could you walk us through the types of social events or outings available to residents to help them stay engaged with one another?
  • 5In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident immediately?
  • 6It's great to see that the management engages with feedback; how does the team use resident or family suggestions to improve the daily experience here?

Personalized based on this facility's data


Key Review Excerpts

Maddie and her team were wonderful caregivers for our dad. The facility was new, beautiful accommodations, and homemade meals.

Family of a former resident · 2025★★★★

The Owner Maddy and her staff Ricki, Eunice and Robert are the best of the best. My mom Crystal was treated from day 1 with Love and Compassion.

Family of a former resident · 2024★★★★★

The owner is great at communicating and getting my dad into the home was easy to do from out of state.

Family of a former resident · 2023★★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

2total
6deficiencies
May 21, 2025Routine

The following deficiencies were found during the on-site compliance inspection conducted on May 21, 2025:

a-b. Quality ManagementR9-10-804.2.a-bCorrected May 28, 2025

Based on documentation review and interview, the manager failed to ensure that a documented report was submitted to the governing authority that included an identification of each concern about the delivery of services related to resident care, and any change made or action taken as a result of the identification of a concern about the delivery of services related to resident care. The deficient practice posed a risk as a quality management program documents the necessary information required to effectively manage services provided. Findings include: 1. While on-site for the compliance inspection, the Compliance Officer requested the facility's quality management documentation. However, no documentation was provided for Compliance Officer review. 2. In an interview, E1 and E2 acknowledged the facility's quality management report was not provided for Compliance Officer review.

Medication ServicesR9-10-816.F.1Corrected May 23, 2025

Based on observation and interview, the manager failed to ensure medication stored by the assisted living facility was stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage. The deficient practice posed a risk to residents who could access the medication. Findings Include: 1. During the environmental tour of the facility, the Compliance Officer observed a medication cabinet located near the kitchen. The cabinet was equipped with a locking mechanism, however, the cabinet was not locked at the time of inspection. 2. In observation, the caregivers were not accessing the medications at the time of arrival. 3. In an interview, E1 and E2 acknowledged the medications were stored in an unlocked manager and accessible to residents.

Emergency and Safety StandardsR9-10-818.A.4Corrected May 22, 2025

Based on documentation review and interview, the manager failed to ensure a disaster drill for employees was conducted on each shift at least once every three months and documented. The deficient practice posed a risk if employees were unable to implement the disaster plan. Findings include: 1. In an interview, E1 reported the facility had two shifts: 7 am-7 pm and 7 pm-7 am. 2. Review of the facility's documentation drills revealed documentation of a disaster drill conducted on April 8, 2024 during the 7 am-7 pm shift. However, no additional documentation of completed disaster drills was available for review. 3. In an interview, E1 and E2 acknowledged a disaster drill for employees was not conducted on each shift at least once every three months and documented.

a-b. Emergency and Safety StandardsR9-10-818.A.5.a-bCorrected May 28, 2025

Based on documentation review and interview, the manager failed to ensure an evacuation drill for employees and residents was conducted at least once every six months. The deficient practice posed a risk if personnel members were unable to safely evacuate residents in an emergency situation. Findings include: 1. The Compliance Officer requested the evacuation drills conducted for the last 12 months. 2. A review of facility documentation revealed no documentation of evacuation drills conducted within the last 12 months. 3. In an interview, E1 and E2 acknowledged an evacuation drill for employees and residents was not conducted at least once every six months and documented as required.

Emergency and Safety StandardsR9-10-818.B.1-2Corrected May 26, 2025

Based on record review and interview, the manager failed to ensure a resident received orientation to the exits from the assisted living facility and the route to be used when evacuating the assisted living facility, for one of two resident records reviewed. The deficient practice posed a risk if a resident was unaware of the evacuation path to be used in an emergency. Findings include: 1. A review of R2's medical record revealed no documentation indicating R2 received orientation to exits from the facility and the route to be used when evacuating the facility within 24 hours after the resident was accepted by the facility. 2. In an interview, E1 and E2 acknowledged R2's medical record did not contain documentation to indicate R2 had received evacuation orientation to the exits from the facility.

Environmental StandardsR9-10-819.A.11Corrected May 28, 2025

Based on observation and interview, the manager failed to ensure poisonous or toxic materials stored by the facility were stored in a locked area and inaccessible to residents. The deficient practice posed a risk to the physical health and safety of residents with access to the materials. Findings include: 1. During the environmental inspection of the facility, the Compliance Officer observed a spray bottle of "Lysol All-Purpose Cleaner" and a container of "Clorox Disinfecting Wipes" in an unlocked cabinet in the bathroom used by residents. The Compliance Officer also observed a spray bottle of "Great Value Multi-Purpose Cleaner", a spray can of "Great Value Disinfectant Spray", and "Fabuloso Original Multi-Purpose Cleaner" in an unlocked cabinet under the kitchen sink. 2. In an interview, E1 and E2 acknowledged the aforementioned positionous or toxic materials were not stored in a locked location and inaccessible to residents.

May 11, 2023Routine
CleanReport

No deficiencies were found during the off-site initial inspection for a change of ownership conducted on May 11, 2023.

Contact

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References & Resources

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