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Strong Medicare quality ratings; public reviewers often praise compassionate and respectful nursing staff. Still worth an in-person visit.
based on 57 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
3 findings in latest survey
Maryville has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: compassionate and respectful nursing staff and effective physical and occupational therapy. Review the component ratings and current source records before deciding.
Maryville is frequently praised for its compassionate staff and effective rehabilitation services, with many families noting the genuine care provided during difficult end-of-life or recovery periods. However, a recurring theme across multiple reviews is chronic understaffing, which leads to delays in patient assistance and can hinder the speed of recovery for rehab patients. While many visitors find the facility clean and well-run, others have expressed significant frustration regarding response times and the quality of basic care when staffing levels are low.
Quality Themes
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Concerns
Rating Trends
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Distribution · 61 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Thank you Maryville staff for the care you gave my mother during her last days, and the compassion you showed my family as we stayed by her side and occupied a large portion of one of your waiting areas for several days.”
“My Mom was there for rehab after a partial hip replacement from a fall. Staff was excellent and caring. So was PT and OT However, lack of staff to do anything other than basic patient care isn't productive to a fast recovery.”
“My mother has been twice for rehab after surgery and the care and concern for her were genuine. Like any care facility they are never fully staffed so occasionally she had to wait but overall she appreciated all they did for her.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
2
measures
6
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents whose walking got worse
Residents who lost too much weight
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern of complaint-driven deficiencies, with families filing reports that triggered 24 of 39 total violations across safety supervision, care quality, and medication management. Recurring issues include accident prevention failures (cited five times across multiple years), protection from abuse and neglect (cited three times), and medication errors. While most violations show correction dates, the persistence of safety supervision problems from 2023 through 2025 suggests ongoing challenges in this critical area.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Dec 18, 2023
$107,136
Maryville
nonprofit
Owners
St Mary of Oregon Ministries Oregon
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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