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Nursing HomeMedicaid Top Rated

Martin Health Center, INC

Strong Medicare quality ratings; families often praise caring and friendly staff. Still worth an in-person visit.

410 East 10th Street, Cedar Falls, IA 5061350 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 61 Google reviews

5
4
3
2
1
Martin Health Center, INC Nursing Home in Cedar Falls, IA — Street View
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What this means for your family

Martin Health Center is highly regarded for its compassionate and attentive staff, making it a strong choice for families prioritizing quality care. However, the campus layout is notoriously difficult to navigate, so we recommend requesting a map or a guided tour of the specific building your loved one will reside in before your first visit.

Google Reviews

Google Reviews

61 reviews on Google
Martin Health Center generally receives high praise for its caring and friendly staff, with many families expressing gratitude for the support provided to their loved ones. However, visitors frequently report that the campus layout is confusing and difficult to navigate, making it challenging to locate specific buildings or residents. While the facility is described as clean and well-maintained, some families suggest improvements in communication regarding resident preferences and navigation assistance.

Quality Themes

Tap a score for details
Food2.0Staff9.0Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Caring and friendly staff
  • Clean and well-maintained facility
  • Effective therapy and nursing care

Concerns

  • Confusing campus layout and difficulty finding specific buildings (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(16)'20(5)'22(4)'24(4)'26(1)

Distribution · 66 analyzed

5
42
4
11
3
7
2
1
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the campus layout can be a bit complex to navigate, could you show us the best way to get from the main entrance to the resident wings so we can easily visit our loved one?
  • 2We noticed some feedback regarding the dining experience; could you walk us through how you handle meal preferences or special dietary needs for residents?
  • 3With a 4-star staffing rating, how do you ensure consistent communication with families regarding daily updates or changes in a resident's care plan?
  • 4Given the facility's focus on effective therapy, what does a typical day of scheduled activities look like to keep residents engaged outside of their medical treatments?
  • 5How does your nursing team coordinate with local hospitals or emergency services if a resident requires urgent medical attention during the night?
  • 6Could you share how your team works to address the state-reported violations to ensure the highest quality of safety and care for the 50 residents living here?

Personalized based on this facility's data


Key Review Excerpts

The people in this place are super nice and caring. Thank you guys for everything you did for my grandma (Barb Grimson). I know she loved you guys

Long-term resident's family · 2024★★★★★

Always clean and very friendly and kind staff. I am with the Reading with Jean program and have countered at the Martin Suites and The Cottages as well.

Volunteer · 2024★★★★★

My parents are in assisted living there and are well cared for. Great staff.

Assisted living resident's family · 2024★★★★★
Source: 61 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.71hrs
94%
Registered nurses for medical care
Total Nursing
4.12hrs
OK
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
22%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility34.4%
Worse than Avg
Here
34.4%
US
19.4%
IA
25.9%
Black hawk
28.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility28.0%
Worse than Avg
Here
28.0%
US
14.4%
IA
17.6%
Black hawk
15.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.1%
Worse than Avg
Here
24.1%
US
15.3%
IA
17.5%
Black hawk
17.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.8%
Better than Avg
Here
3.8%
US
12.1%
IA
4.1%
Black hawk
4.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility17.7%
Better than Avg
Here
17.7%
US
19.5%
IA
20.7%
Black hawk
24.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility19.5%
Mixed vs Avgs
Here
19.5%
US
15.5%
IA
19.4%
Black hawk
25.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.1%
Better than Avg
Here
97.1%
US
79.8%
IA
73.3%
Black hawk
78.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.3%
Better than Avg
Here
96.3%
US
81.8%
IA
84.1%
Black hawk
85.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IA
2.0%
Black hawk
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (6.2)
2 complaint-triggered

Martin Health Center has a concerning pattern of recurring safety and fire safety violations, with families filing complaints that led to findings about accident prevention and resident assessments. The facility repeatedly struggles with fire safety systems, electrical safety, and nutrition services across multiple surveys from 2023-2025. While most deficiencies show correction dates, the persistence of similar issues—particularly fire drills, sprinkler systems, and electrical problems—suggests ongoing management challenges that families should carefully consider.

May 15, 2025Routine
6
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0800Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Dec 17, 2024Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 11, 2024Routine
10
0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0700Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jul 11, 2024Complaint
1
0637Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

Jun 15, 2023Routine
10
0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
13deficiencies
Jun 19, 2025Inspection
Clean

Fed violations: 0, State violations: 0

May 15, 2025Inspection
Clean

Fed violations: 3, State violations: 0

Dec 17, 2024Other
Clean

Fed violations: 1, State violations: 1

Aug 22, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Jul 11, 2024Inspection
Clean

Fed violations: 3, State violations: 0

Jul 13, 2023Inspection
Clean

Fed violations: 0, State violations: 0

Jun 15, 2023Inspection
Clean

Fed violations: 4, State violations: 0

Apr 27, 2023Complaint
Clean

Fed violations: 0, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Martin Health Center, INC

Organization Type

nonprofit

Chain Affiliation

Chain Name

Western Home Communities

Chain Size

6 facilities nationwide

Ownership & Management

Owners

First Interstate Bank

Owner · Organization

Ager, Wendy

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

First Interstate Bank5% or Greater Mortgage InterestBehn, MarleneOfficer / DirectorBittner, ScottOfficer / DirectorBrown, SarahOfficer / DirectorCoil, JoyceOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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