Martin Health Center, INC
Strong Medicare quality ratings; families often praise caring and friendly staff. Still worth an in-person visit.
based on 61 Google reviews

Watch Martin Health Center, INC
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Martin Health Center is highly regarded for its compassionate and attentive staff, making it a strong choice for families prioritizing quality care. However, the campus layout is notoriously difficult to navigate, so we recommend requesting a map or a guided tour of the specific building your loved one will reside in before your first visit.
Google Reviews
Google Reviews
61 reviews on Google“Martin Health Center generally receives high praise for its caring and friendly staff, with many families expressing gratitude for the support provided to their loved ones. However, visitors frequently report that the campus layout is confusing and difficult to navigate, making it challenging to locate specific buildings or residents. While the facility is described as clean and well-maintained, some families suggest improvements in communication regarding resident preferences and navigation assistance.”
Quality Themes
Tap a score for detailsStrengths
- Caring and friendly staff
- Clean and well-maintained facility
- Effective therapy and nursing care
Concerns
- Confusing campus layout and difficulty finding specific buildings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the campus layout can be a bit complex to navigate, could you show us the best way to get from the main entrance to the resident wings so we can easily visit our loved one?
- 2We noticed some feedback regarding the dining experience; could you walk us through how you handle meal preferences or special dietary needs for residents?
- 3With a 4-star staffing rating, how do you ensure consistent communication with families regarding daily updates or changes in a resident's care plan?
- 4Given the facility's focus on effective therapy, what does a typical day of scheduled activities look like to keep residents engaged outside of their medical treatments?
- 5How does your nursing team coordinate with local hospitals or emergency services if a resident requires urgent medical attention during the night?
- 6Could you share how your team works to address the state-reported violations to ensure the highest quality of safety and care for the 50 residents living here?
Personalized based on this facility's data
Key Review Excerpts
“The people in this place are super nice and caring. Thank you guys for everything you did for my grandma (Barb Grimson). I know she loved you guys”
“Always clean and very friendly and kind staff. I am with the Reading with Jean program and have countered at the Martin Suites and The Cottages as well.”
“My parents are in assisted living there and are well cared for. Great staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Martin Health Center has a concerning pattern of recurring safety and fire safety violations, with families filing complaints that led to findings about accident prevention and resident assessments. The facility repeatedly struggles with fire safety systems, electrical safety, and nutrition services across multiple surveys from 2023-2025. While most deficiencies show correction dates, the persistence of similar issues—particularly fire drills, sprinkler systems, and electrical problems—suggests ongoing management challenges that families should carefully consider.
May 15, 2025Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Dec 17, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 11, 2024Routine10
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jul 11, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Jun 15, 2023Routine10
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Construction Deficiencies
Use approved construction type or materials.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Jun 19, 2025InspectionClean
Fed violations: 0, State violations: 0
May 15, 2025InspectionClean
Fed violations: 3, State violations: 0
Dec 17, 2024OtherClean
Fed violations: 1, State violations: 1
Aug 22, 2024InspectionClean
Fed violations: 0, State violations: 0
Jul 11, 2024InspectionClean
Fed violations: 3, State violations: 0
Jul 13, 2023InspectionClean
Fed violations: 0, State violations: 0
Jun 15, 2023InspectionClean
Fed violations: 4, State violations: 0
Apr 27, 2023ComplaintClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Martin Health Center, INC
nonprofit
Chain Affiliation
Western Home Communities
6 facilities nationwide
Ownership & Management
Owners
First Interstate Bank
Owner · Organization
Ager, Wendy
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit westernhomecommunities.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Cedar Falls Health Care Center
1.3 miNursing Home · Cedar Falls, IA
Newaldaya Lifescapes
1.3 miNursing Home · Cedar Falls, IA
Bryhl Assisted Living
1.3 miAssisted Living · Cedar Falls, IA
Bickford Cottage Cedar Falls
1.9 miAssisted Living · Cedar Falls, IA
The Suites at Western Home Communities
2.7 miNursing Home · Cedar Falls, IA
Stanard Family Assisted Living Center, INC.
2.8 miAssisted Living · Cedar Falls, IA